[{"data":1,"prerenderedAt":114},["ShallowReactive",2],{"blog-category-customer-education-4":3},{"posts":4,"pagination":40,"availableTags":45,"currentTag":52},[5],{"id":6,"uuid":7,"title":8,"slug":9,"html":10,"comment_id":11,"feature_image":12,"featured":13,"visibility":14,"created_at":15,"updated_at":16,"published_at":17,"custom_excerpt":18,"codeinjection_head":19,"codeinjection_foot":19,"custom_template":19,"canonical_url":19,"tags":20,"authors":27,"primary_author":33,"primary_tag":34,"url":35,"excerpt":18,"reading_time":36,"access":13,"comments":37,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":38,"meta_description":39,"email_subject":19,"frontmatter":19,"feature_image_alt":19,"feature_image_caption":19},"6a348566a714870001980669","a1739ea9-3444-46a3-ba8e-75d8db9a986c","Welcoming 2022, Cha-Ching!","trainn-seed-fundraise-2022","\u003Cp>We are Vivekanandhan and Sumana. Co-founders of Trainn.\u003Cbr>\u003C\u002Fp>\u003Cp>We’re super happy to announce that Trainn has raised seed funding of $700K USD led by Speciale Invest joined by Arka Venture Labs and angel investors including Chargebee founders, Freshworks CTO Shan Krishnasamy, Tracxn co-founder Abhishek Goyal among others.\u003Cbr>These funds will propel our team's expansion, fuel go-to-market programs, and accelerate product development.\u003Cbr>\u003C\u002Fp>\u003Cp>Before taking a look at the not-so-distant future, let’s rewind and look at how everything has evolved to where Trainn stands today.\u003Cbr>\u003C\u002Fp>\u003Cp>We started this company with a simple mission: Help teams accelerate product adoption. And we feel accomplished every time we help you improve your customer’s experience and successfully gain one more loyal customer!\u003Cbr>\u003C\u002Fp>\u003Cp>While we’d love to also focus on how we do what we do, we want to take a few minutes to explain \u003Cem>why\u003C\u002Fem> we do what we are doing. \u003Cbr>\u003C\u002Fp>\u003Cp>Customers often need to navigate a learning curve, to drive value from a software they have newly signed up for. Quite similar to hardware! And in today’s highly competitive SaaS landscape, an effective customer education and onboarding process can crucially impact customer engagement, retention and churn. Your SaaS product might be a game-changer, but if the end-user doesn’t know how to take advantage of its features, you will struggle to drive usage and adoption. \u003Cbr>\u003C\u002Fp>\u003Cp>But what does the existing framework for onboarding and education look like? \u003Cbr>Almost 2 years back when we started out, we observed multiple SaaS products. My co-founder and I noticed one thing - However complex the product may be, a majority of the companies are still using text and image documentation to train their customers on how to use their product.\u003Cbr>\u003C\u002Fp>\u003Cp>We had several conversations with different SaaS companies to find out why people weren't using videos to train their customers.\u003Cbr>\u003C\u002Fp>\u003Cp>Our finding - Unlike other types of videos, creating product videos was not a one time activity where you create a video, export and share it with people. They are different and there is a constant need to update it whenever the product changes. Creating such videos was also time consuming, owing to complex editing and adding high quality voice overs to make it professional and needing yet another solution to host it.\u003Cbr>So we created Trainn. A video platform to create instructional and informational product videos to train and onboard customers and allow users to engage effectively with your product over the long term.\u003C\u002Fp>\u003Ch3 id=\"why-video\">Why Video?\u003Cbr>\u003C\u002Fh3>\u003Cp>There’s been a significant shift towards videos over the past few years and it’s almost become an industry norm. Videos have overtaken the written format as people’s go-to method of gaining information. With videos, you can leverage the benefits of visuals and audio making it the best of both worlds. \u003Cbr>\u003C\u002Fp>\u003Ch3 id=\"what-this-investment-announcement-means-to-us\">What this investment announcement means to us \u003Cbr>\u003C\u002Fh3>\u003Cp>We cannot describe enough how thrilled we are about this funding. These resources will enable us to build the platform faster and better. In the upcoming months we hope to share multiple product feature releases we’ve planned for you, provide better support to serve you and onboard more talented people to help build the platform for you.\u003Cbr>\u003C\u002Fp>\u003Ch3 id=\"a-big-thank-you-\">A big thank you!\u003Cbr>\u003C\u002Fh3>\u003Cp>To our investors, friends, family, our team and customers - Thank you! \u003Cbr>And to our early adopters and customers, we’re indeed grateful to all of you that have given us the support and feedback throughout these years.\u003Cbr>\u003C\u002Fp>\u003Cp>We remain committed to creating seamless, intuitive and enjoyable video experiences for you in the future. We’re happy to turn a new page in our journey together. \u003Cbr>\u003C\u002Fp>\u003Cp>You can reach out to us at \u003Ca href=\"mailto:support@trainn.co\">support@trainn.co\u003C\u002Fa> for any discussion, if you have a question or just to say Hi!\u003Cbr>\u003C\u002Fp>\u003Cp>And yes! If our purpose and story fascinates you… \u003Ca href=\"https:\u002F\u002Ftrainn.notion.site\u002FWork-TrainnHQ-61b354c537d74840ab765bdc450178ac?ref=blog-api.saastube.io\">we’re hiring\u003C\u002Fa>!\u003Cbr>\u003Cbr>\u003Cbr>\u003Cbr>\u003Cbr>\u003Cbr>\u003Cbr>\u003Cbr>\u003C\u002Fp>","61e7a5c2d9a9fa645f6a5d3e","https:\u002F\u002Fblog-api.saastube.io\u002Fcontent\u002Fimages\u002F2022\u002F01\u002FBlog-image-2.png",true,"public","2022-01-19T05:46:42.000+00:00","2024-09-10T09:13:34.000+00:00","2022-01-19T06:33:52.000+00:00","    ",null,[21],{"id":22,"name":23,"slug":24,"description":25,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":26},"6a348564a714870001980644","Customer Education","customer-education","Customer education empowers individuals to make informed decisions and extract maximum value from products and services. These blogs would help you spot different ways of doing so.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fcustomer-education\u002F",[28],{"id":29,"name":30,"slug":31,"profile_image":19,"cover_image":19,"bio":19,"website":19,"location":19,"facebook":19,"twitter":19,"threads":19,"bluesky":19,"mastodon":19,"tiktok":19,"youtube":19,"instagram":19,"linkedin":19,"meta_title":19,"meta_description":19,"url":32},"6a348563a714870001980621","Vivekanandhan Natarajan","vivekanandhan","https:\u002F\u002Fblog-api.saastube.io\u002Fauthor\u002Fvivekanandhan\u002F",{"id":29,"name":30,"slug":31,"profile_image":19,"cover_image":19,"bio":19,"website":19,"location":19,"facebook":19,"twitter":19,"threads":19,"bluesky":19,"mastodon":19,"tiktok":19,"youtube":19,"instagram":19,"linkedin":19,"meta_title":19,"meta_description":19,"url":32},{"id":22,"name":23,"slug":24,"description":25,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":26},"https:\u002F\u002Fblog-api.saastube.io\u002Ftrainn-seed-fundraise-2022\u002F",3,false,"Trainn raisese $700K seed funding led by Speciale Invest","Product video creation platform Trainn raises  $700K seed funding led by Speciale Invest to help businesses onboard and educate customers effectively.",{"page":41,"limit":42,"pages":43,"total":44,"next":19,"prev":36},"4",6,4,19,[46,52,53,59,65,71,77,81,87,91,97,102,108],{"id":47,"name":48,"slug":49,"description":50,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":51},"6a348564a71487000198063e","Customer Churn","customer-churn","Customer churn is the silent erosion of a business's foundation. With our blogs on churn, we want to remind businesses on how to nurture relationships and deliver value.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fcustomer-churn\u002F",{"id":22,"name":23,"slug":24,"description":25,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":26},{"id":54,"name":55,"slug":56,"description":57,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":58},"6a348564a714870001980647","Customer Experience","customer-experience","Customer experience is the sum of all moments, interactions, and emotions that leaves an indelible impression, shaping the perception and loyalty towards a brand. These blogs will help you create a lasting impression on your customer.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fcustomer-experience\u002F",{"id":60,"name":61,"slug":62,"description":63,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":64},"6a348564a71487000198063f","Customer Journey","customer-journey","The customer journey is a dynamic expedition, filled with touch points and milestones, guiding individuals from awareness to advocacy, and revealing opportunities for meaningful engagement along the way. These blogs explore how each point of your customer journey can be made memorable for them.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fcustomer-journey\u002F",{"id":66,"name":67,"slug":68,"description":69,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":70},"6a348564a714870001980643","Customer Onboarding","customer-onboarding","Customer onboarding is the art of setting the stage for success, seamlessly guiding new users into the realm of your product or service, and ensuring a smooth and delightful initiation. This is the first step to the customer education journey and these blogs will help you make a good first impression.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fcustomer-onboarding\u002F",{"id":72,"name":73,"slug":74,"description":75,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":76},"6a348564a714870001980646","Customer Retention","customer-retention","Customer retention is the art of fostering enduring relationships, nurturing loyalty, and continuously exceeding expectations to keep customers coming back for more. These blogs will tell you how to strike the sweet spot with your customers to have them asking for more.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fcustomer-retention\u002F",{"id":78,"name":24,"slug":79,"description":19,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":80},"6a8d64776a3cde00011046c2","customer-education-2","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fcustomer-education-2\u002F",{"id":82,"name":83,"slug":84,"description":85,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":86},"6a348564a714870001980641","LMS","lms","LMS (Learning Management System) is the digital gateway to knowledge, enabling organizations to efficiently create, deliver, and track educational content, empowering learners to acquire skills and expertise at their own pace. These blogs will tell you how to set up an efficient LMS for success.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Flms\u002F",{"id":88,"name":89,"slug":89,"description":19,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":90},"6a8d64776a3cde00011046c3","onboarding-video","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fonboarding-video\u002F",{"id":92,"name":93,"slug":94,"description":95,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":96},"6a348564a71487000198063d","Product Adoption","product-adoption","Product adoption is the pivotal moment when users embrace and integrate a new product into their daily lives, marking the transition from curiosity to genuine value realization. These blogs will show you how you can achieve your customer's aha moment soon.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fproduct-adoption\u002F",{"id":98,"name":99,"slug":100,"description":19,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":101},"6a9193cfb78148000171418c","Templates","templates","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Ftemplates\u002F",{"id":103,"name":104,"slug":105,"description":106,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":107},"6a348564a714870001980642","Video Creation","video-creation","Video creation is the art of storytelling brought to life through moving images, sound, and emotion, captivating audiences and leaving a lasting impact in the digital realm. These blogs will tell you how to make the best videos that keep your users engaged when it comes to learning about your product.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fvideo-creation\u002F",{"id":109,"name":110,"slug":111,"description":112,"feature_image":19,"visibility":14,"og_image":19,"og_title":19,"og_description":19,"twitter_image":19,"twitter_title":19,"twitter_description":19,"meta_title":19,"meta_description":19,"codeinjection_head":19,"codeinjection_foot":19,"canonical_url":19,"accent_color":19,"url":113},"6a348564a714870001980645","Video Hacks","video-hacks","Trainn's video hacks are tried and tested. These creative shortcuts and techniques unlock the power of visual storytelling, elevating the quality, engagement, and effectiveness of video content.","https:\u002F\u002Fblog-api.saastube.io\u002Ftag\u002Fvideo-hacks\u002F",1793275713871]