[{"data":1,"prerenderedAt":116},["ShallowReactive",2],{"industry-hub-fintech":3},{"page":4,"generated":92},{"pageType":5,"url":6,"industry":7,"seo":8,"heroH1":12,"heroH2":13,"cta":16,"friction":21,"crossLink":34,"lifecycleHeading":35,"lifecycleCards":36,"faq":66,"schema":88,"proof":34},"hub","\u002Findustries\u002Ffintech\u002F","Fintech",{"title":9,"metaDescription":10,"canonical":11},"Product Videos & Guides for Fintech Software | Trainn","Create product demos, onboarding videos and step-by-step guides for fintech software, without showing real card numbers or bank details on screen.","https:\u002F\u002Ftrainn.co\u002Findustries\u002Ffintech\u002F","Product videos and guides for fintech software",{"sentence1":14,"sentence2":15},"Trainn is an AI-powered product video and guide creation platform that helps fintech software companies turn screen recordings into product demos, onboarding videos, training videos and step-by-step guides.","Share them through a branded customer academy, help center or in-app guides to train your customers at scale.",{"label":17,"microcopy":18,"secondaryLabel":19,"secondaryUrl":20},"Start free trial","3-day free trial, then $19\u002Fmonth.","Get a demo","\u002Fdemo\u002F",{"heading":22,"answer":23,"cards":24},"What makes product videos hard to produce for fintech software?","Fintech product videos are hard to produce because almost every screen shows bank details, card numbers or balances that can't appear in a public video. Those screens also change when a partner bank, payout rule or release changes them. The onboarding and success teams who know each workflow rarely have time to edit video.",[25,28,31],{"title":26,"body":27},"It's hard to hide sensitive information in recordings.","One setup video can show account and routing numbers, card numbers and live balances. Building a test account with sample data, or blurring every screen afterward, adds a slow extra step to each video.",{"title":29,"body":30},"Videos go out of date every time the product changes.","A partner bank change can issue new account numbers and cards overnight, and monthly releases move buttons. With most recording tools, one outdated screen means recording the whole video again.",{"title":32,"body":33},"Nobody on the team has the time or skills to edit video.","Onboarding specialists and customer success managers know every setup step, but they aren't video editors. Narration, zooms and cuts take hours they don't have, so walkthroughs ship rough or wait in a queue.",null,"Videos and guides for every stage of the fintech customer lifecycle",[37,42,46,50,54,58,62],{"state":38,"title":39,"summary":40,"url":41},"linked","Product demo videos","Show prospects how your product moves money, from issuing a card to reading a cash-flow view, before they book a call. Buyers who can't open a live account until verification is done get to see the product first.","\u002Findustries\u002Ffintech\u002Fproduct-demo-videos\u002F",{"state":38,"title":43,"summary":44,"url":45},"Customer onboarding videos","Take new customers from application to their first deposit and first payment, one short video per setup step. Each step comes with a guide, so customers can pick up exactly where they stopped.","\u002Findustries\u002Ffintech\u002Fonboarding-videos\u002F",{"state":38,"title":47,"summary":48,"url":49},"Product training videos","Help established users go further after the first month, with lessons on reports, accounting rules and the month-end close. Each finance role gets the lessons that match its daily work.","\u002Findustries\u002Ffintech\u002Ftraining-videos\u002F",{"state":38,"title":51,"summary":52,"url":53},"Implementation & setup guides","Walk the person rolling out your product through connecting accounting software, syncing employees and setting up API access. Step-by-step guides work best here, because exact values have to be copied.","\u002Findustries\u002Ffintech\u002Fimplementation-guides\u002F",{"state":38,"title":55,"summary":56,"url":57},"Admin & configuration videos","Show workspace admins how to set roles, approval rules and sign-in controls. Each video explains what a setting changes for everyone else before the admin saves it.","\u002Findustries\u002Ffintech\u002Fadmin-configuration-videos\u002F",{"state":38,"title":59,"summary":60,"url":61},"Release notes videos","Explain what changed in a release, from a new transfer option to a redesigned documents area. Each short video shows customers what to do differently now.","\u002Findustries\u002Ffintech\u002Frelease-notes-videos\u002F",{"state":38,"title":63,"summary":64,"url":65},"Help center & support videos","Answer the questions that keep reaching support, like why a payout is late or why a card was declined. One video per question, so customers can fix it without a ticket.","\u002Findustries\u002Ffintech\u002Fhelp-center-videos\u002F",[67,71,74,77,80,84],{"type":68,"question":69,"answer":70},"industry","What product videos does a fintech software company need?","Most fintech software companies need one type of product video for each stage of the customer lifecycle where customers get stuck. For fintech software, that means:\n\n- **Product demo videos:** Show prospects how your product moves money, from issuing a card to reading a cash-flow view, before they book a call.\n- **Customer onboarding videos:** Take new customers from application to their first deposit and first payment, one short video per setup step.\n- **Product training videos:** Help established users go further after the first month, with lessons on reports, accounting rules and the month-end close.\n- **Implementation & setup guides:** Walk the person rolling out your product through connecting accounting software, syncing employees and setting up API access.\n- **Admin & configuration videos:** Show workspace admins how to set roles, approval rules and sign-in controls.\n- **Release notes videos:** Explain what changed in a release, from a new transfer option to a redesigned documents area.\n- **Help center & support videos:** Answer the questions that keep reaching support, like why a payout is late or why a card was declined.\n\nTrainn creates each of these from screen recordings. See [how video creation works](\u002Fvideo-creation\u002F).",{"type":68,"question":72,"answer":73},"How does digital onboarding work for fintech customers?","Digital onboarding lets a new fintech customer go from application to their first money movement without a branch visit or a call: verifying the business, linking a bank account, adding money and making the first payment online. Each step has checks that can stall a customer, which is why step-by-step videos matter:\n\n- **Verification and approval.** Customers submit business and owner details, then wait for approval before anything else works.\n- **Linking and verifying a bank account.** Some verification methods take several business days, and customers often forget the next step by the time it clears.\n- **First deposit, first card and first payment.** This is the value moment; until money moves, the account feels like paperwork.\n- **Inviting teammates.** Owners, finance leads and admins each own different steps.\n\nShort onboarding videos, one per step and recorded with test data, let customers restart exactly where they paused. See [customer onboarding videos for fintech software](\u002Findustries\u002Ffintech\u002Fonboarding-videos\u002F).",{"type":68,"question":75,"answer":76},"How do fintech software teams create product videos without a video team?","Let the people who know each workflow record it, and let AI do the editing. At most fintech software companies that means product marketing manager, sales engineer, onboarding specialist and customer success manager, none of whom need video skills:\n\n- **Record the workflow once** in a test account, at a normal pace, with no script or studio microphone.\n- **Let AI edit.** [Trainn's AI video agent](\u002Fai-video-agent\u002F) writes the narration, removes pauses and mistakes, adds zooms and applies your branding.\n- **Reuse recorded calls.** Upload a past onboarding or training call and get short, focused videos from it.\n- **Keep a reviewer in the loop.** The agent never publishes on its own, so a product or compliance reviewer approves every video.\n- **Get a guide for free.** Every video also becomes a step-by-step guide.\n\nFor a method, see [how to turn screen recordings into tutorial videos](\u002Fanswers\u002Fhow-to-turn-screen-recordings-into-tutorial-videos\u002F).",{"type":68,"question":78,"answer":79},"How do fintech software companies get product videos in front of customers?","Create each video and step-by-step guide once, then publish it wherever customers already look for help, so the answer reaches them inside their work instead of on your website:\n\n- **Inside the product.** Short walkthroughs shown as [in-app guides](\u002Fin-app-tutorials\u002F) help customers on the exact screen where they get stuck.\n- **In the help center.** A video and its guide embedded in each [help center](\u002Fknowledge-base-software\u002F) article answer questions without a support ticket.\n- **In a branded academy.** Onboarding and role-based courses can sit in a [branded customer academy](\u002Fsaas-lms\u002F), so new users can start on day one.\n- **In emails and support replies.** One share link works everywhere, and when a screen changes the same link shows the updated video.",{"type":81,"question":82,"answer":83},"customerStory","How does Neutrinos use Trainn to create product videos?","Neutrinos, an intelligent automation platform for the insurance sector, uses Trainn to create its customer training videos. Eldho John, who leads business strategy and growth, built and launched the first course in two weeks with no video editing background, after vendors had quoted months for the same work. What the team did:\n\n- **Built in-house.** No agency or video team was needed.\n- **Reached customers in their language,** including Arabic-language videos for customers in the Middle East.\n- **Kept videos current** as new features were released.\n\nRead the [Neutrinos customer story](\u002Fcustomers\u002Fneutrinos\u002F).",{"type":85,"question":86,"answer":87},"pricing","How much does Trainn cost?","Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your fintech software, such as one setup or support workflow, and publish it as a video and a step-by-step guide before you pay.\n\n- **Creator plan:** $19 per month for one creator, with up to 15 videos and guides.\n- **More creators or more content:** compare every plan on the [Trainn pricing page](\u002Fpricing\u002F).",[89,93],{"@context":90,"@type":91,"name":12,"description":10,"url":11,"datePublished":92,"dateModified":92},"https:\u002F\u002Fschema.org","WebPage","2026-10-25",{"@context":90,"@type":94,"mainEntity":95},"FAQPage",[96,101,104,107,110,113],{"@type":97,"name":69,"acceptedAnswer":98},"Question",{"@type":99,"text":100},"Answer","Most fintech software companies need one type of product video for each stage of the customer lifecycle where customers get stuck. For fintech software, that means:\n\n- Product demo videos: Show prospects how your product moves money, from issuing a card to reading a cash-flow view, before they book a call.\n- Customer onboarding videos: Take new customers from application to their first deposit and first payment, one short video per setup step.\n- Product training videos: Help established users go further after the first month, with lessons on reports, accounting rules and the month-end close.\n- Implementation & setup guides: Walk the person rolling out your product through connecting accounting software, syncing employees and setting up API access.\n- Admin & configuration videos: Show workspace admins how to set roles, approval rules and sign-in controls.\n- Release notes videos: Explain what changed in a release, from a new transfer option to a redesigned documents area.\n- Help center & support videos: Answer the questions that keep reaching support, like why a payout is late or why a card was declined.\n\nTrainn creates each of these from screen recordings. See how video creation works.",{"@type":97,"name":72,"acceptedAnswer":102},{"@type":99,"text":103},"Digital onboarding lets a new fintech customer go from application to their first money movement without a branch visit or a call: verifying the business, linking a bank account, adding money and making the first payment online. Each step has checks that can stall a customer, which is why step-by-step videos matter:\n\n- Verification and approval. Customers submit business and owner details, then wait for approval before anything else works.\n- Linking and verifying a bank account. Some verification methods take several business days, and customers often forget the next step by the time it clears.\n- First deposit, first card and first payment. This is the value moment; until money moves, the account feels like paperwork.\n- Inviting teammates. Owners, finance leads and admins each own different steps.\n\nShort onboarding videos, one per step and recorded with test data, let customers restart exactly where they paused. See customer onboarding videos for fintech software.",{"@type":97,"name":75,"acceptedAnswer":105},{"@type":99,"text":106},"Let the people who know each workflow record it, and let AI do the editing. At most fintech software companies that means product marketing manager, sales engineer, onboarding specialist and customer success manager, none of whom need video skills:\n\n- Record the workflow once in a test account, at a normal pace, with no script or studio microphone.\n- Let AI edit. Trainn's AI video agent writes the narration, removes pauses and mistakes, adds zooms and applies your branding.\n- Reuse recorded calls. Upload a past onboarding or training call and get short, focused videos from it.\n- Keep a reviewer in the loop. The agent never publishes on its own, so a product or compliance reviewer approves every video.\n- Get a guide for free. Every video also becomes a step-by-step guide.\n\nFor a method, see how to turn screen recordings into tutorial videos.",{"@type":97,"name":78,"acceptedAnswer":108},{"@type":99,"text":109},"Create each video and step-by-step guide once, then publish it wherever customers already look for help, so the answer reaches them inside their work instead of on your website:\n\n- Inside the product. Short walkthroughs shown as in-app guides help customers on the exact screen where they get stuck.\n- In the help center. A video and its guide embedded in each help center article answer questions without a support ticket.\n- In a branded academy. Onboarding and role-based courses can sit in a branded customer academy, so new users can start on day one.\n- In emails and support replies. One share link works everywhere, and when a screen changes the same link shows the updated video.",{"@type":97,"name":82,"acceptedAnswer":111},{"@type":99,"text":112},"Neutrinos, an intelligent automation platform for the insurance sector, uses Trainn to create its customer training videos. Eldho John, who leads business strategy and growth, built and launched the first course in two weeks with no video editing background, after vendors had quoted months for the same work. What the team did:\n\n- Built in-house. No agency or video team was needed.\n- Reached customers in their language, including Arabic-language videos for customers in the Middle East.\n- Kept videos current as new features were released.\n\nRead the Neutrinos customer story.",{"@type":97,"name":86,"acceptedAnswer":114},{"@type":99,"text":115},"Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your fintech software, such as one setup or support workflow, and publish it as a video and a step-by-step guide before you pay.\n\n- Creator plan: $19 per month for one creator, with up to 15 videos and guides.\n- More creators or more content: compare every plan on the Trainn pricing page.",1793008518798]