[{"data":1,"prerenderedAt":185},["ShallowReactive",2],{"industry-cell-hr-payroll-onboarding-videos":3},{"page":4,"generated":167},{"pageType":5,"url":6,"industry":7,"videoType":8,"seo":9,"heroH1":13,"heroH2":14,"cta":17,"definition":22,"workflows":25,"challenges":52,"features":70,"security":92,"proof":105,"faq":116,"related":131,"schema":163},"cell","\u002Findustries\u002Fhr-payroll\u002Fonboarding-videos\u002F","HR & Payroll","Customer onboarding videos",{"title":10,"metaDescription":11,"canonical":12},"Customer Onboarding Videos for HR & Payroll Software | Trainn","Create onboarding videos for HR and payroll software that take a new company from its first employee to its first payroll.","https:\u002F\u002Ftrainn.co\u002Findustries\u002Fhr-payroll\u002Fonboarding-videos\u002F","Customer onboarding videos for HR and payroll software",{"sentence1":15,"sentence2":16},"Trainn is an AI-powered product video and guide creation platform that turns screen recordings of your HR and payroll product into customer onboarding videos and step-by-step guides, with AI voiceover, zooms and subtitles added automatically.","Group them into onboarding collections and track each customer's progress.",{"label":18,"microcopy":19,"secondaryLabel":20,"secondaryUrl":21},"Start free trial","3-day free trial, then $19\u002Fmonth.","Get a demo","\u002Fdemo\u002F",{"heading":23,"body":24},"What are customer onboarding videos for HR and payroll software?","Customer onboarding videos for HR and payroll software are short walkthroughs that take a new company from adding its first employee to running its first payroll. HR, payroll and benefits staff each own steps, and the first accurate payroll is when the product proves itself. Trainn creates them from recordings, one video per step.",{"heading":26,"rows":27},"Common customer onboarding workflows for HR and payroll software",[28,34,38,44,48],{"workflow":29,"whoRecords":30,"bestFormat":31,"sensitiveData":32,"updateTrigger":33},"Add your first employee","Onboarding specialist","Video","Employee details","Employee form changes",{"workflow":35,"whoRecords":30,"bestFormat":31,"sensitiveData":36,"updateTrigger":37},"Create and send a new hire packet","Documents","Packet builder changes",{"workflow":39,"whoRecords":40,"bestFormat":41,"sensitiveData":42,"updateTrigger":43},"Turn on onboarding tasks for the new hire","Customer success manager","Step-by-step guide","Task lists","Task options change",{"workflow":45,"whoRecords":40,"bestFormat":41,"sensitiveData":46,"updateTrigger":47},"Assign a time off policy","Policy names","Policy screens change",{"workflow":49,"whoRecords":30,"bestFormat":31,"sensitiveData":50,"updateTrigger":51},"Plan and run your first payroll","Salaries, tax details","Payroll flow changes",{"heading":53,"items":54},"What makes onboarding hard for HR and payroll software teams?",[55,60,65],{"id":56,"title":57,"problem":58,"howToHandle":59},"challenge-1","Customers get stuck during setup","The first payroll can't run until state tax steps are done.","Show what's needed before payroll, in order.",{"id":61,"title":62,"problem":63,"howToHandle":64},"challenge-2","Different teammates handle different setup steps","HR adds people, payroll sets pay and a broker sets benefits.","Send each person only their steps.",{"id":66,"title":67,"problem":68,"howToHandle":69},"challenge-3","Customers drop off before they see value","Until the first payroll runs, the product is just forms.","End onboarding at the first payroll and track who gets there.",{"heading":71,"rows":72},"How Trainn creates customer onboarding videos for HR and payroll software",[73,77,80,83,86,89],{"name":74,"solves":57,"body":75,"comingSoon":76},"Trainn's AI video agent","Upload a recorded onboarding call. [Trainn's AI video agent](\u002Fai-video-agent\u002F) turns it into short step videos with clean narration for review. [See how video creation works](\u002Fvideo-creation\u002F).",false,{"name":78,"solves":57,"body":79,"comingSoon":76},"Generate AI Voiceover","Trainn writes and voices a script from your clicks, so every step video is clear.",{"name":81,"solves":62,"body":82,"comingSoon":76},"Turn Video into a Guide","Turn each video into a [step-by-step guide](\u002Fstep-by-step-guide-generator\u002F) for staff who prefer to scan.",{"name":84,"solves":62,"body":85,"comingSoon":76},"Translations","Translate onboarding videos into 30+ languages for companies in many countries.",{"name":87,"solves":62,"body":88,"comingSoon":76},"Collections","Group HR, payroll and benefits steps in one collection with a section each.",{"name":90,"solves":67,"body":91,"comingSoon":76},"Video Analytics","[See who watched each step](\u002Fvideo-analytics\u002F) and follow up before payday.",{"heading":93,"certifications":94,"recordingHeading":98,"recordingPoints":99,"securityLink":103,"baaNotice":104},"Enterprise security, privacy and compliance",[95,96,97],"ISO 27001 certified","SOC 2 Type 2 attested","GDPR compliant","Recording HR & Payroll workflows safely",[100,101,102],"Record onboarding in a demo company, never a new customer's live account.","Use sample employees, salaries and tax IDs.","Blur anything real with Blur a Spot. Automatic blur through Trainn's AI video agent is coming soon.","[See how Trainn handles security](\u002Fsecurity\u002F)",null,{"variant":106,"metric":104,"headline":107,"metricLabel":104,"outcomes":104,"quote":108,"name":109,"role":110,"company":111,"g2":112,"sourceLabel":113,"sourceUrl":114,"heading":115},"quote","Record once in your own language, publish in many","After recording, Trainn will replace your voice with a high-fidelity AI voice of choice. You can even record in your native language, then let Trainn translate the video into a target language (or publish video in multiple languages).","Rob B.","Technical Training Strategy Manager","AVEVA",true,"Read Trainn reviews on G2","https:\u002F\u002Fwww.g2.com\u002Fproducts\u002Fguider-labs-inc-trainn\u002Freviews","How HR and payroll teams use Trainn",[117,121,124,127],{"type":118,"question":119,"answer":120},"industry","How long should customer onboarding videos for HR and payroll software be?","Keep each customer onboarding video for HR and payroll software to one setup step and about 60–120 seconds, so a new customer can watch it and finish that step straight away. Longer setup works better as a short series than as one long video:\n\n- **One step per video.** For example: add your first employee, create and send a new hire packet and turn on onboarding tasks for the new hire. Each video ends when that step is done.\n- **A step-by-step guide beside every video** for people who prefer to scan or copy exact values. Trainn creates the guide from the same recording.\n- **The series in setup order.** Group the videos in one onboarding collection so customers always know which step comes next.\n- **A clear finish line.** End the series at the first real result, such as “plan and run your first payroll”, so customers see value as soon as onboarding is done.\n\nFor a step-by-step method, see [how to turn screen recordings into customer onboarding videos](\u002Fanswers\u002Fhow-to-turn-screen-recordings-into-customer-onboarding-videos\u002F).",{"type":118,"question":122,"answer":123},"What should customer onboarding videos for HR and payroll software include?","Customer onboarding videos for HR and payroll software should cover every step between sign-up and the first real result, in the order HR and payroll teams actually do them, with test data on screen and a guide beside each video. Include:\n\n- **Every setup step, in order:** add your first employee, create and send a new hire packet, turn on onboarding tasks for the new hire, assign a time off policy and plan and run your first payroll.\n- **Who does each step.** Setup is usually split across roles, so label each video for the person who owns it. HR adds people, payroll sets pay and a broker sets benefits.\n- **Safe sample data.** Employee details and similar details should come from a test account, never a new customer's live account.\n- **A consistent voice.** Generate AI Voiceover writes and voices a script from your clicks, so every step sounds the same whoever recorded it.\n- **Translations** for customers outside English-speaking markets, in 30+ languages, kept in sync when you update the original.\n\nTrainn can host the series as an onboarding collection; see [customer onboarding software](\u002Fcustomer-onboarding-software-saas\u002F).",{"type":118,"question":125,"answer":126},"How do you know if onboarding videos are working?","Onboarding videos are working when new HR and payroll teams finish setup faster and reach their first result without needing a call or a support ticket. Track these signals:\n\n- **Completion per step.** If most viewers finish one step but few start the next, the next video, or the step itself, needs fixing.\n- **Drop-off points inside a video.** A spike at the same second usually means a confusing screen or narration that's too long.\n- **Time to the first real result,** such as “plan and run your first payroll”. This is the clearest sign that onboarding is working.\n- **Fewer setup questions to support,** for example about “create and send a new hire packet”.\n\n[Trainn's video analytics](\u002Fvideo-analytics\u002F) show who watched each step and where viewers stopped, so your team can reach out before a new account stalls.",{"type":128,"question":129,"answer":130},"pricing","How much does Trainn cost?","Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your HR and payroll software, such as “add your first employee”, and publish it as a video and a step-by-step guide before you pay.\n\n- **Creator plan:** $19 per month for one creator, with up to 15 videos and guides.\n- **More creators or more content:** compare every plan on the [Trainn pricing page](\u002Fpricing\u002F).",{"acrossHeading":132,"up":133,"across":140,"down":150},"More for HR and payroll software",[134,137],{"text":135,"url":136},"What is a customer onboarding video?","\u002Fblog\u002Fwhat-is-a-customer-onboarding-video\u002F",{"text":138,"url":139},"Customer onboarding video templates","\u002Fblog\u002Fcustomer-onboarding-video-templates\u002F",[141,144,147],{"text":142,"url":143},"Product videos and guides for HR and payroll software","\u002Findustries\u002Fhr-payroll\u002F",{"text":145,"url":146},"Implementation & setup guides for HR and payroll software","\u002Findustries\u002Fhr-payroll\u002Fimplementation-guides\u002F",{"text":148,"url":149},"Help center & support videos for HR and payroll software","\u002Findustries\u002Fhr-payroll\u002Fhelp-center-videos\u002F",[151,154,157,160],{"text":152,"url":153},"Video creation","\u002Fvideo-creation\u002F",{"text":155,"url":156},"Step-by-step guide generator","\u002Fstep-by-step-guide-generator\u002F",{"text":158,"url":159},"Video analytics","\u002Fvideo-analytics\u002F",{"text":161,"url":162},"Customer onboarding software","\u002Fcustomer-onboarding-software-saas\u002F",[164,168],{"@context":165,"@type":166,"name":13,"description":11,"url":12,"datePublished":167,"dateModified":167},"https:\u002F\u002Fschema.org","WebPage","2026-10-25",{"@context":165,"@type":169,"mainEntity":170},"FAQPage",[171,176,179,182],{"@type":172,"name":119,"acceptedAnswer":173},"Question",{"@type":174,"text":175},"Answer","Keep each customer onboarding video for HR and payroll software to one setup step and about 60–120 seconds, so a new customer can watch it and finish that step straight away. Longer setup works better as a short series than as one long video:\n\n- One step per video. For example: add your first employee, create and send a new hire packet and turn on onboarding tasks for the new hire. Each video ends when that step is done.\n- A step-by-step guide beside every video for people who prefer to scan or copy exact values. Trainn creates the guide from the same recording.\n- The series in setup order. Group the videos in one onboarding collection so customers always know which step comes next.\n- A clear finish line. End the series at the first real result, such as “plan and run your first payroll”, so customers see value as soon as onboarding is done.\n\nFor a step-by-step method, see how to turn screen recordings into customer onboarding videos.",{"@type":172,"name":122,"acceptedAnswer":177},{"@type":174,"text":178},"Customer onboarding videos for HR and payroll software should cover every step between sign-up and the first real result, in the order HR and payroll teams actually do them, with test data on screen and a guide beside each video. Include:\n\n- Every setup step, in order: add your first employee, create and send a new hire packet, turn on onboarding tasks for the new hire, assign a time off policy and plan and run your first payroll.\n- Who does each step. Setup is usually split across roles, so label each video for the person who owns it. HR adds people, payroll sets pay and a broker sets benefits.\n- Safe sample data. Employee details and similar details should come from a test account, never a new customer's live account.\n- A consistent voice. Generate AI Voiceover writes and voices a script from your clicks, so every step sounds the same whoever recorded it.\n- Translations for customers outside English-speaking markets, in 30+ languages, kept in sync when you update the original.\n\nTrainn can host the series as an onboarding collection; see customer onboarding software.",{"@type":172,"name":125,"acceptedAnswer":180},{"@type":174,"text":181},"Onboarding videos are working when new HR and payroll teams finish setup faster and reach their first result without needing a call or a support ticket. Track these signals:\n\n- Completion per step. If most viewers finish one step but few start the next, the next video, or the step itself, needs fixing.\n- Drop-off points inside a video. A spike at the same second usually means a confusing screen or narration that's too long.\n- Time to the first real result, such as “plan and run your first payroll”. This is the clearest sign that onboarding is working.\n- Fewer setup questions to support, for example about “create and send a new hire packet”.\n\nTrainn's video analytics show who watched each step and where viewers stopped, so your team can reach out before a new account stalls.",{"@type":172,"name":129,"acceptedAnswer":183},{"@type":174,"text":184},"Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your HR and payroll software, such as “add your first employee”, and publish it as a video and a step-by-step guide before you pay.\n\n- Creator plan: $19 per month for one creator, with up to 15 videos and guides.\n- More creators or more content: compare every plan on the Trainn pricing page.",1793008520439]