[{"data":1,"prerenderedAt":108},["ShallowReactive",2],{"industry-hub-proptech":3},{"page":4,"generated":84},{"pageType":5,"url":6,"industry":7,"seo":8,"heroH1":12,"heroH2":13,"cta":16,"friction":21,"crossLink":34,"lifecycleHeading":35,"lifecycleCards":36,"faq":58,"schema":80,"proof":34},"hub","\u002Findustries\u002Fproptech\u002F","PropTech",{"title":9,"metaDescription":10,"canonical":11},"Product Videos & Guides for PropTech Software | Trainn","Create demos, onboarding videos and help videos for property management software that managers, owners and residents can each follow.","https:\u002F\u002Ftrainn.co\u002Findustries\u002Fproptech\u002F","Product videos and guides for PropTech software",{"sentence1":14,"sentence2":15},"Trainn is an AI-powered product video and guide creation platform that helps PropTech software companies turn screen recordings into product demos, onboarding videos, training videos and step-by-step guides.","Share them through a branded customer academy, help center or in-app guides to train your customers at scale.",{"label":17,"microcopy":18,"secondaryLabel":19,"secondaryUrl":20},"Start free trial","3-day free trial, then $19\u002Fmonth.","Get a demo","\u002Fdemo\u002F",{"heading":22,"answer":23,"cards":24},"Why is it hard for PropTech software companies to keep customers trained?","Property management software has several kinds of users, from managers and accountants to owners and residents, and each needs different videos. Setup also involves all of them, so it stalls easily. And without data on who watched what, teams can't tell which customers need help.",[25,28,31],{"title":26,"body":27},"Different customer roles need different videos.","A property manager collects rent, an owner reads statements and a resident pays from a phone. One general tour leaves all three unsure.",{"title":29,"body":30},"Customers get stuck during app setup.","Online payments must be turned on per property, owners must accept invites and residents must add a bank account. A missed step stops rent from arriving online.",{"title":32,"body":33},"There's no way to see whether customers watched.","Teams send setup links but can't see who opened them, so they find out about problems only when rent doesn't arrive.",null,"Videos and guides for every stage of the PropTech customer lifecycle",[37,42,46,50,54],{"state":38,"title":39,"summary":40,"url":41},"linked","Product demo videos","Show managers rent paid online, maintenance requests with photos and owner statements, before a call. Buyers compare portals closely.","\u002Findustries\u002Fproptech\u002Fproduct-demo-videos\u002F",{"state":38,"title":43,"summary":44,"url":45},"Customer onboarding videos","Take a new management company from adding its first owner to collecting its first rent online. Short videos for each person involved.","\u002Findustries\u002Fproptech\u002Fonboarding-videos\u002F",{"state":38,"title":47,"summary":48,"url":49},"Product training videos","Teach managers and accountants the deeper tools: rent increase alerts, owner reports, reconciliation and budgets.","\u002Findustries\u002Fproptech\u002Ftraining-videos\u002F",{"state":38,"title":51,"summary":52,"url":53},"Implementation & setup guides","Walk teams through accounting sync, bank feeds, tenant screening and portal branding.","\u002Findustries\u002Fproptech\u002Fimplementation-guides\u002F",{"state":38,"title":55,"summary":56,"url":57},"Help center & support videos","Answer questions from managers, owners and residents, like autopay gaps or missing owner invites.","\u002Findustries\u002Fproptech\u002Fhelp-center-videos\u002F",[59,63,66,69,72,76],{"type":60,"question":61,"answer":62},"industry","What product videos does a PropTech software company need?","Most PropTech software companies need one type of product video for each stage of the customer lifecycle where customers get stuck. For PropTech software, that means:\n\n- **Product demo videos:** Show managers rent paid online, maintenance requests with photos and owner statements, before a call.\n- **Customer onboarding videos:** Take a new management company from adding its first owner to collecting its first rent online.\n- **Product training videos:** Teach managers and accountants the deeper tools: rent increase alerts, owner reports, reconciliation and budgets.\n- **Implementation & setup guides:** Walk teams through accounting sync, bank feeds, tenant screening and portal branding.\n- **Help center & support videos:** Answer questions from managers, owners and residents, like autopay gaps or missing owner invites.\n\nTrainn creates each of these from screen recordings. See [how video creation works](\u002Fvideo-creation\u002F).",{"type":60,"question":64,"answer":65},"How do you get property managers, owners and residents to adopt new software?","Property software is adopted when each group sees its own benefit: managers collect rent online, owners read statements in their portal, and residents pay in a few taps. Each group needs different, short guidance:\n\n- **Managers:** turning on online payments, inviting residents and owners, and using reports and budgets.\n- **Owners:** accepting the portal invite and reading statements.\n- **Residents:** making their first online payment and setting up autopay, in their own language where needed.\n- **Accountants:** connecting accounting software and bank feeds.\n\nShort videos per role, grouped in one collection, keep setup moving. See [customer onboarding videos for PropTech software](\u002Findustries\u002Fproptech\u002Fonboarding-videos\u002F).",{"type":60,"question":67,"answer":68},"How do PropTech software teams create product videos without a video team?","Let the people who know each workflow record it, and let AI do the editing. At most PropTech software companies that means sales engineer, product marketing manager, onboarding specialist and customer success manager, none of whom need video skills:\n\n- **Record the workflow once** in a test account, at a normal pace, with no script or studio microphone.\n- **Let AI edit.** [Trainn's AI video agent](\u002Fai-video-agent\u002F) writes the narration, removes pauses and mistakes, adds zooms and applies your branding.\n- **Reuse recorded calls.** Upload a past onboarding or training call and get short, focused videos from it.\n- **Keep a reviewer in the loop.** The agent never publishes on its own, so a product or compliance reviewer approves every video.\n- **Get a guide for free.** Every video also becomes a step-by-step guide.\n\nFor a method, see [how to turn screen recordings into tutorial videos](\u002Fanswers\u002Fhow-to-turn-screen-recordings-into-tutorial-videos\u002F).",{"type":60,"question":70,"answer":71},"How do PropTech companies get product videos in front of managers, owners and residents?","Create each video and step-by-step guide once, then publish it wherever property managers already look for help, so the answer reaches them inside their work instead of on your website:\n\n- **Inside the product.** Short walkthroughs shown as [in-app guides](\u002Fin-app-tutorials\u002F) help property managers on the exact screen where they get stuck.\n- **In the help center.** A video and its guide embedded in each [help center](\u002Fknowledge-base-software\u002F) article answer questions without a support ticket.\n- **In a branded academy.** Onboarding and role-based courses can sit in a [branded customer academy](\u002Fsaas-lms\u002F), so new users can start on day one.\n- **In emails and support replies.** One share link works everywhere, and when a screen changes the same link shows the updated video.",{"type":73,"question":74,"answer":75},"customerStory","How does BuildOps use Trainn to create product videos?","BuildOps, field service and project management software for commercial contractors, uses Trainn to keep customers up to date. According to the [BuildOps customer story](\u002Fcustomers\u002Fhow-buildops-offers-self-service-resources-for-customers-using-trainn\u002F):\n\n- **A weekly digest** with a video of the week on what's new.\n- **Feature releases and workflow changes** explained as they happen.\n- **100+ training videos in 45 days,** using text-to-speech instead of recorded voiceovers.",{"type":77,"question":78,"answer":79},"pricing","How much does Trainn cost?","Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your PropTech software, such as one setup or support workflow, and publish it as a video and a step-by-step guide before you pay.\n\n- **Creator plan:** $19 per month for one creator, with up to 15 videos and guides.\n- **More creators or more content:** compare every plan on the [Trainn pricing page](\u002Fpricing\u002F).",[81,85],{"@context":82,"@type":83,"name":12,"description":10,"url":11,"datePublished":84,"dateModified":84},"https:\u002F\u002Fschema.org","WebPage","2026-10-25",{"@context":82,"@type":86,"mainEntity":87},"FAQPage",[88,93,96,99,102,105],{"@type":89,"name":61,"acceptedAnswer":90},"Question",{"@type":91,"text":92},"Answer","Most PropTech software companies need one type of product video for each stage of the customer lifecycle where customers get stuck. For PropTech software, that means:\n\n- Product demo videos: Show managers rent paid online, maintenance requests with photos and owner statements, before a call.\n- Customer onboarding videos: Take a new management company from adding its first owner to collecting its first rent online.\n- Product training videos: Teach managers and accountants the deeper tools: rent increase alerts, owner reports, reconciliation and budgets.\n- Implementation & setup guides: Walk teams through accounting sync, bank feeds, tenant screening and portal branding.\n- Help center & support videos: Answer questions from managers, owners and residents, like autopay gaps or missing owner invites.\n\nTrainn creates each of these from screen recordings. See how video creation works.",{"@type":89,"name":64,"acceptedAnswer":94},{"@type":91,"text":95},"Property software is adopted when each group sees its own benefit: managers collect rent online, owners read statements in their portal, and residents pay in a few taps. Each group needs different, short guidance:\n\n- Managers: turning on online payments, inviting residents and owners, and using reports and budgets.\n- Owners: accepting the portal invite and reading statements.\n- Residents: making their first online payment and setting up autopay, in their own language where needed.\n- Accountants: connecting accounting software and bank feeds.\n\nShort videos per role, grouped in one collection, keep setup moving. See customer onboarding videos for PropTech software.",{"@type":89,"name":67,"acceptedAnswer":97},{"@type":91,"text":98},"Let the people who know each workflow record it, and let AI do the editing. At most PropTech software companies that means sales engineer, product marketing manager, onboarding specialist and customer success manager, none of whom need video skills:\n\n- Record the workflow once in a test account, at a normal pace, with no script or studio microphone.\n- Let AI edit. Trainn's AI video agent writes the narration, removes pauses and mistakes, adds zooms and applies your branding.\n- Reuse recorded calls. Upload a past onboarding or training call and get short, focused videos from it.\n- Keep a reviewer in the loop. The agent never publishes on its own, so a product or compliance reviewer approves every video.\n- Get a guide for free. Every video also becomes a step-by-step guide.\n\nFor a method, see how to turn screen recordings into tutorial videos.",{"@type":89,"name":70,"acceptedAnswer":100},{"@type":91,"text":101},"Create each video and step-by-step guide once, then publish it wherever property managers already look for help, so the answer reaches them inside their work instead of on your website:\n\n- Inside the product. Short walkthroughs shown as in-app guides help property managers on the exact screen where they get stuck.\n- In the help center. A video and its guide embedded in each help center article answer questions without a support ticket.\n- In a branded academy. Onboarding and role-based courses can sit in a branded customer academy, so new users can start on day one.\n- In emails and support replies. One share link works everywhere, and when a screen changes the same link shows the updated video.",{"@type":89,"name":74,"acceptedAnswer":103},{"@type":91,"text":104},"BuildOps, field service and project management software for commercial contractors, uses Trainn to keep customers up to date. According to the BuildOps customer story:\n\n- A weekly digest with a video of the week on what's new.\n- Feature releases and workflow changes explained as they happen.\n- 100+ training videos in 45 days, using text-to-speech instead of recorded voiceovers.",{"@type":89,"name":78,"acceptedAnswer":106},{"@type":91,"text":107},"Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your PropTech software, such as one setup or support workflow, and publish it as a video and a step-by-step guide before you pay.\n\n- Creator plan: $19 per month for one creator, with up to 15 videos and guides.\n- More creators or more content: compare every plan on the Trainn pricing page.",1793008519975]