Turn Every Customer Into a Product Master with Trainn’s Customer Training LMS

• Create Happy Customers

  Guide your customers to their "aha" moments throughout their product lifecycle. Enhance product adoption and reduce time to value with Trainn.

• Increase Retention

  Retain customers by providing personalized training programs that showcase the true value of your product, ensuring they never churn.

• Reduce Sales Cycle

  Accelerate onboarding, reduce time-to-value, and speed up evaluation with scalable training programs built on Trainn.

• Fund your Educational Programs

  Monetize your training programs with Trainn's paid course feature, enabling you to fund your customer education teams initiatives.

• Reduce Customer Support Costs

  Reduce the burden on your success and support teams with self-serve courses that address repetitive customer queries anytime, anywhere.

• AI Content Creation

  Effortlessly create training content for your customer training LMS with Trainn’s built-in course authoring tool, designed for faster and smarter creation of videos, interactive guides, and support documentation.

• Increase Product Usage

  Educate customers throughout their product journey with engaging course content, and dynamic learner groups tailored to specific learner needs.

• Increase Referral Growth

  Nurture brand advocates and champions, who will vouch for your product to their networks, driving referral growth.

• Automate Onboarding & Training

  Automate customer onboarding with Trainn’s dynamic learner groups, enabling easy course enrollments to reduce training burden and learner burnout.

• Personalized Learning Paths

  Deliver learning experiences aligned with your customer's jobs-to-be-done, and offer SSO-based authentication for easy access to your academy.

• Promote Social Learning

  Encourage community-based learning with public discussion forums included in every course lesson.

• Made for Global Teams

  Develop training content in over 20 international languages and easily clone your academy, and courses in 8 languages to address diverse learning needs.

• Offer Asynchronous Learning

  Provide self-serve learning resources that customers can access anytime, anywhere, catering to their individual learning preferences.

• Build Trust & Competence

  Allow learners to demonstrate their product competence through built-in assessments, and reward them with certifications upon course completion.

Trainn’s customer training LMS is built for both novices and experienced LMS users to easily set up and go live fast. This means, unlike the mainstream technologies which require developer guidance to code the look & feel of your academy, Trainn offers a drag-and-drop style model to set up your academy. Instead of employing coders to build the backend database for your LMS, Trainn hosts everything in dedicated servers, reducing the cost that you incur on support and administration of servers.

Here are the features that are non-negotiables when it comes to the customer training LMS:

1. Multi-channel support especially mobile-friendly learning

2. Content creation

3. Adaptive Learning

4. Tracking and reporting L&D analytics

5. User management

6. Certification and assessments

7. White-label

8. Integrations with healthcare CRM

9. Security

10. White-glove customer support and onboarding assistance

All good things come at a price. So does Trainn. But for you to realize that Trainn, is the best LMS for customer training, we offer a 14-day free trial . If you need assistance, to learn more and see why Trainn perfectly fits your customer training needs, hop on for a short call with our talented sales team.

In today's competitive Saas environment, retaining a customer is as important as onboarding them. To increase retention and renewal rates, your customers need to realize the true value that your product provides. A customer training LMS is a proven way to onboard, train, and retain customers through targeted customer training programs, that address every customer's training requirements. Trainn is the best customer training LMS, to create engaging training content - videos, interactive guides, and support documentation, and turn them into learning materials for your courses to be hosted within your academy. With Trainn, you can build personalized learning experiences using our adaptive learning feature, to address every customer's learning needs at scale, monitor your learning activities, get constant updates on their learning routines, and much more. Discover how Trainn fits your business needs- Book a demo .

Trainn is the #1 LMS for customer education and training. It is purpose-built for customer-facing teams to have an all-in-one solution that lets you create, manage, and deliver exceptional training experiences for all your customers. Our pricing model is well-adapted to suit the likes of small businesses and, enterprise corporations .

A Learning Management System (LMS) is a powerful tool for delivering structured, engaging, and effective training to your customers. Here’s a comprehensive look at how an LMS can be used for customer training:

Utilizing an LMS for Effective Customer Training

1. Create and Deliver Engaging Training Content

   • Develop multimedia-rich content including videos, support documents, and interactive guides.

   • Provide downloadable resources and supplementary materials.

2. Customize Learning Paths

   • Tailor training programs to different customer segments based on their needs and product usage levels.

   • Offer personalized learning experiences by recommending courses based on user behavior and progress.

   • Create beginner, intermediate, and advanced tracks to cater to varying expertise levels.

3. Enable Anytime, Anywhere Learning

   • Provide mobile-friendly access so customers can learn on the go.

   • Offer offline access to training materials for remote or low-bandwidth areas.

4. Facilitate Interactive and Social Learning

   • Integrate discussion forums and social learning features to encourage peer-to-peer interaction.

   • Use virtual classrooms for real-time, instructor-led training.

5. Track and Measure Training Effectiveness

   • Utilize built-in analytics to monitor customer progress and engagement.

   • Generate detailed reports on completion rates, assessment scores, and feedback.

   • Identify knowledge gaps and refine training programs based on performance data.

6. Automate Administrative Tasks

   • Automate enrollment, course assignments, and notifications to streamline the training process.

   • Use reminders and deadlines to keep customers on track with their learning.

   • Manage certifications and track compliance for regulated industries.

7. Support Continuous Learning and Improvement

   • Regularly update content to reflect product updates and new features.

   • Collect feedback through surveys and course evaluations to enhance training materials.

   • Provide ongoing support and additional learning resources post-training.

Trainn can help you achieve all of the above customer training requirements. To know more dive into Trainn’s LMS video series .

Yes. Trainn’s customer training LMS offers integrations with Intercom, Salesforce, API, Webhooks, Zapier, and more. Check out our pricing to know more .

Trainn is the exclusive all-in-one customer training platform that facilitates the creation of training content such as videos, interactive guides, and support documents, seamlessly transforming them into lessons for your LMS courses. Powered by AI content creation tools, Trainn's customer training LMS ensures faster and smarter content development, eliminating the need to hire designers and developers, thereby saving costs.

Trainn’s customer training LMS operates as a SaaS platform, hosted on remote servers and delivered via cloud computing infrastructure over the internet. This allows customers to access the LMS through a web browser, eliminating the necessity for manual installations or updates on individual computers.

Trainn stands out as the top-rated customer training LMS for ease of use. In G2’s Summer 2023 LMS ranking, Trainn was recognized as the #1 Most Implementable LMS product. As a zero-code LMS, Trainn is ideal for users without extensive technical knowledge. Its intuitive and user-friendly design makes Trainn the perfect choice for seamless customer training.