Customer Education & Training Teams Use Trainn Rather than Northpass
Northpass might be worth a shot if you have a bunch of spare developers and time to spend with their support team. A Northpass customer remarks, “You cannot design your own Academy unless you code your own templates.”
With Trainn, you can set up a bespoke customer training Academy with localized courses, certifications, and analytics without typing a single line of code. Zero engineering dependencies. Period.
if you don’t have access to internal development resources, customization can be very challening…Breaking News: Verified user on G2.com
You could personalize learning paths in Northpass only by becoming an enterprise customer.
Trainn lets you personalize the Academy based on the user’s profile. Courses relevant to a CSM might not be to a Sales Ops. Offer personalized learning experiences at scale without adding resource headcount.
You cannot design your own Academy the way you want to without reaching out to their incredible support team. You need to submit a support ticket to categorize your course content, customize your home screen, and to even add captions to videos lessons.
Trainn's interface is modern and easier to customize, even for the most complex use cases. Everything from our pricing plan to help docs is easy to understand.
You need to ask their Support team to enable features for you. I could not add captions to my video lessons on my own - which seems to be a pretty basic request.Breaking News: Verified user on G2.com
Northpass does not have transparent and fixed pricing. There is no free trial to experience the features first-hand.
On the other hand, Trainn is the most affordable tool, with a free account to test everything, with plans starting from $499.
Your customers will rave about you cause our customers rave about Trainn.Read reviews on G2
We obviously think we’re pretty great, but here’s an honest answer: Both Northpass and Trainn allow you to set up your academy from scratch.
Requires developer support
Requires developer support
Northpass is an LMS suite built for traditional enterprise corporates. If you have existing training content waiting to be uploaded, a team of developers to spare, and loads of patience to work with the Northpass Support team to build an Academy the way you want in 6 months, then Northpass is for you. We won’t stop you.
Trainn is thoughtfully built for growing and scaling SaaS businesses. With built-in authoring, course management, personalizations, and reports, launch and manage your customer-facing Academy under one roof. We strive to offer the personal touch of a startup and the process efficiency of an enterprise. If you want to go live with an user-friendly Academy in less than 1 month - then Trainn is for you.