Trainn Inc. (the “Company,” "us", "we", or "our") operates web-based applications (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service refers to the various web-based applications operated by the Company.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically that is either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Video Data is the data means data of created videos within the Service.
Cookies are small files stored on your device (computer or mobile device).
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Your video data is yours. Trainn Inc., grants you to use videos as you wish. We do not sell or use videos created/imported/collected by you for our business requirements.
The security of your personal information and data is important to us. We store them securely. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at email@example.com
Video data is stored on servers located in the United States. We will process your video data on your behalf and under your instructions.
Videos are administered by video creators. We also host the videos on our website or app and collect the comments/reactions/email IDs that you submit to the video creators.
If you have any questions about a video you are viewing, please contact the video creator directly, as Trainn Inc., is not responsible for the content of that video or your comments/reactions to it.
The anonymity of your comments/reactions depends on how the video creator has configured the video.
We don’t sell or share your responses to third party advertisers or marketers unless the policy is specifically different for the video creator. So you’re advised to check with them in this regard.
Currently all videos that are published has a public URL associated with it and any one who has the link can watch these videos.
To get unique views on the videos watched, we calculate browser fingerprint based on parameters present in browser. This fingerprint is only used for analytics purpose and will not be mapped to any user in our system
When you access the Service, we may collect certain information automatically, including, but not limited to, the type of device you use, your device unique ID, the IP address of your device, your operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Types of cookies which we use in our application:
Trainn uses the collected data for various purposes:
We will not sell your data to any third party for the purposes of marketing or advertising, or any other purpose.
We may process your Personal Data because:
We will also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period of time, except when this data is used to improve and strengthen the security and/or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we collect the data, including Personal Data, in the United States and process it there.
We will use commercially reasonable efforts to ensure that no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency, subpoena, etc.). You will be notified of the request where legally permissible, and we will try to limit the amount and nature of the information disclosed to that of a “need to know” basis to the extent commercially reasonable. Once notified, you are also able to work with the requisite authorities to procure an injunction at your own cost and discretion.
We may disclose your Personal Data in the good faith belief that such action is necessary to:
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at firstname.lastname@example.org
In certain circumstances, you have the following data protection rights:
Whenever made possible, you can access, update or request deletion of your Personal Data directly within the account settings section of our Service. If you are unable to perform these actions yourself, please contact us at email@example.com
You have the right to correct your information if that information is inaccurate or incomplete.
You have the right to object to our processing of your Personal Data.
You have the right to request that we restrict the processing of your personal information.
You have the right to be provided with a copy of your personal information we have in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where we relied upon your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests. Additionally, your ability to use the Service may be adversely affected depending upon how you may wish to exercise these rights.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service. These include:
We use Google Analytics on our Site to help us analyze the traffic on our Site. For more information on Google Analytics’ processing of Personal Data, please see google.com/policies. By using a browser plugin provided by Google, you can opt out of Google Analytics.
We provide paid products and/or services within the Service. We use Chargebee for managing subscription and use Stripe for payment processing. We also store personal information like name, email and company in Chargebee for managing your subscription.
Amazon S3 is a storage service we use.
We use AWS polly for converting text to speech
We use sentry and rollbar for error tracking. We use these services so that we are able to fix bugs faster and provide seamless experience to the user.
Other than error details and internal unique ids, we will not be sending any personal identification details to these services.
FullStory enables us to look at session replays. A session replay is a recreation of your session interactions on our site. We take measures to utilize the FullStory controls to exclude and block all input field values and any property on our site where we think sensitive user information can be entered. We only run FullStory for a limited period of time in order to collect a statistically significant number of sessions for us to learn and be able to improve our product.
You may opt-out of being tracked by FullStory by visiting this link.
If you want to cancel your account, please contact firstname.lastname@example.org to delete your account and all the video data associated.
By email: email@example.com