AI-powered | No-code

Launch Your Knowledge Base
Without Writing a Single Line of Code

Launch a 24/7 self-service knowledge base in a week. Create help content, build your knowledge base, and publish it within your app or anywhere else you choose.

No credit card required.

World-class teams are saving time with Trainn
avevaekacareurbanpiperrestroworks
talent500webengagefoundithelpthemove
kekafinaloffersurviopando
Capture any workflow with guide | Interactive guides by trainn
USE CASES

Powerful Ways B2B Teams Use Trainn’s Knowledge Base

FOR YOUR CUSTOMERS

Customer Knowledge Base

Reduce support tickets with a 24/7 knowledge base of videos, docs, and guides.

FOR YOUR CUSTOMERS

Customer Onboarding Hub

Self-serve onboarding resource to help new users get started with your product.

FOR YOUR CUSTOMERS

Customer Training Portal

Self-serve training resource to train customers at scale. Eliminate 1-1 training calls.

FOR INTERNAL TEAMS

Internal Knowledge Base

Streamline internal queries with an internal wiki of videos, docs, and guides.

FOR SALES TEAMS

Sales Enablement Hub

Training portal with videos to onboard and train sales reps on the products.

FOR YOUR PARTNERS

Partner Training Hub

Training portal with videos to onboard and upskill your global partner network.

AI-FIRST KNOWLEDGE BASE SOFTWARE

Everything You Need, in One Platform.

Content creation

  1. Videos

    Help videos with AI voiceovers in multiple languages. .

  2. Articles

    Create articles using our WYSIWYG editor.

  3. Guides

    Create how-to guides and interactive guides.

Knowledge Base

  1. Authentication

    Make your Knowledge Base private or public.

  2. Branding

    Customize with your logo, fonts, and custom URL.

  3. Personalize Learning

    Personalize the KB portal experience based on users’ login.

In-app Widget

  1. Embed

    Place your Knowledge Base inside your app as a widget.

  2. Built-in Search

    Keyword and phrase search that delivers relevant results.

  3. Recommended Videos

    Handpick relevant videos for users to watch.

GO LIVE IN LESS THAN 7 DAYS

How to Set up a Knowledge Base Without Writing Code

Create content

Trainn’s authoring software helps you create help videos, how-to guides, and articles without any design or developer dependencies. You can upload existing content too.

Create help content

Capture any workflow with guide | Interactive guides by trainn

Decide authentication

Customize

Personalize KB experience

Publish

Analyze

Create training videos using the Trainn customer training software Launch a training hub using the Trainn training software zero-code customer training academy with Trainn training software Make your guides interactive | Interactive guides by trainn Analyse and iterate | Interactive guides by trainn Analyse and iterate | Interactive guides by trainn
ADVANCED FEATURES

Upgrade to a Smarter Knowledge Base
with Trainn’s Advanced Features

Capture any workflow with guide | Interactive guides by trainn

Recommend Relevant Content

Handpick specific content to recommend to users first.

Dynamic Grouping

Group users based on their login and offer personalized Knowledge Base Content.

Capture any workflow with guide | Interactive guides by trainn

Keep Content Up-to-date

Keep content updated with the latest feature releases using the update-on-the-go feature. You don’t have to re-create or change URLs.

Capture any workflow with guide | Interactive guides by trainn
Capture any workflow with guide | Interactive guides by trainn Capture any workflow with guide | Interactive guides by trainn

Multi-lingual Help Content

Convert a help video in English into multiple languages in one click

Feedback Collection

Collect feedback on your content through emojis and comments.

Capture any workflow with guide | Interactive guides by trainn

Case studies

Stories from Customers on building their Knowledge Base

Capture any workflow with guide | Interactive guides by trainn

The BuildOps Learning Center

Case study
Capture any workflow with guide | Interactive guides by trainn

Spotdraft Training Hub

Case study