AI-powered | No-code
Launch Your Knowledge Base Without Writing a
Single Line of Code
Launch a 24/7 self-service knowledge base in a week. Create help content, build your knowledge base, and publish it within your app or anywhere else you choose.
USE CASES
Powerful Ways B2B Teams Use Trainn’s Knowledge Base
FOR YOUR CUSTOMERS
Customer Knowledge Base
Reduce support tickets with a 24/7 knowledge base of videos, docs, and guides.
FOR YOUR CUSTOMERS
Customer Onboarding Hub
Self-serve onboarding resource to help new users get started with your product.
FOR YOUR CUSTOMERS
Customer Training Portal
Self-serve training resource to train customers at scale. Eliminate 1-1 training calls.
FOR INTERNAL TEAMS
Internal Knowledge Base
Streamline internal queries with an internal wiki of videos, docs, and guides.
FOR SALES TEAMS
Sales Enablement Hub
Training portal with videos to onboard and train sales reps on the products.
FOR YOUR PARTNERS
Partner Training Hub
Training portal with videos to onboard and upskill your global partner network.
AI-FIRST KNOWLEDGE BASE SOFTWARE
Everything You Need, in One Platform.
Content creation
Videos
Help videos with AI voiceovers in multiple languages. .
Articles
Create articles using our WYSIWYG editor.
Guides
Create how-to guides and interactive guides.
Knowledge Base
Authentication
Make your Knowledge Base private or public.
Branding
Customize with your logo, fonts, and custom URL.
Personalize Learning
Personalize the KB portal experience based on users’ login.
In-app Widget
Embed
Place your Knowledge Base inside your app as a widget.
Built-in Search
Keyword and phrase search that delivers relevant results.
Recommended Videos
Handpick relevant videos for users to watch.
GO LIVE IN LESS THAN 7 DAYS
How to Set up a Knowledge Base Without Writing Code
Create content
Trainn’s authoring software helps you create help videos, how-to guides, and articles without any design or developer dependencies. You can upload existing content too.
Decide authentication
Customize
Personalize KB experience
Publish
Analyze
ADVANCED FEATURES
Upgrade to a Smarter Knowledge Base
with Trainn’s Advanced Features
Recommend Relevant Content
Handpick specific content to recommend to users first.
Dynamic Grouping
Group users based on their login and offer personalized Knowledge Base Content.
Keep Content Up-to-date
Keep content updated with the latest feature releases using the update-on-the-go feature. You don’t have to re-create or change URLs.
Multi-lingual Help Content
Convert a help video in English into multiple languages in one click
Feedback Collection
Collect feedback on your content through emojis and comments.
Case studies
Stories from Customers on building their Knowledge Base
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
North Bethesda, Maryland 20852
