Trainn vs. articulate360

Trainn is the #1 Articulate 360 Alternative for Saas Customer Education

Articulate 360 might excel for corporate L&D, but when it comes to SaaS customer education, Trainn delivers the specialized tools you need.

Free for 14 days. No credit card required.

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Trainn is helping us solve the #1 pain point for any Saas company- customer education. Instead of relying on pre-recorded videos, and in-person training, we now run a powerful Academy that trains and certifies users at scale.

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Chirag Parmar

AVP - Growth & Centre of Excellence

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Content creation | customer education software

Rated 4.7 /5 on G2 Crowd

Why Customer Educators Prefer Trainn over Articulate 360?

Content Authoring for Non-Designers

Articulate 360 suits expert instructional designers, while Trainn's AI tools let anyone create high-quality content regardless of experience.

Built for Saas Product Education

Articulate 360 is ideal for non-industry specific workplace training, while Trainn specializes in Saas product education and training.

Flexible & Customizable Subscriptions

Articulate 360 locks you into a $1,119/year with no customizable tool choices, while Trainn offers monthly/yearly plans + flexibility to choose tools.

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Capability Comparison Overview

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Features
Trainn Logo articulate360 logo
Platform Purpose Customer Education Platform Workplace Training Platform
Pricing $49/user/month onwards
(available as monthly or yearly subscription)
$1,119/user/year onwards (yearly subscription only)
Platform Type
  • Fully cloud-based platform, with browser extension.
  • Desktop app for Windows, Mac requires a virtual machine
AI-Powered Content Authoring
  • Video Creation
  • Interactive Walkthroughs
  • Step-by-Step Documentation
  • Help Articles Authoring
  • Limited video creation, requires instructional design skills for Storyline 360
Course Authoring
  • No-code course builder to create lessons, offer assessments, and certifications
  • No-code slide-based authoring in Rise 360, interactive courses with Storyline.
In-built LMS
  • Multi-purpose LMS Suite, for training diverse audiences
  • Does not offer an LMS platform , instead a course distribution platform called Reach 360.
Adaptive Learning
  • Persona-based onboarding, knowledge gap analysis, and custom learning paths
  • Basic grouping only, lacks adaptive, personalized learning options.
Instructor-Led Training
  • Dedicated landing pages for live instructor-led events in your academy
  • No built-in support for live training
Knowledge Base Platform
  • Build a branded knowledge Base to offer self-service for support ticket reduction.
  • No self-serve option available
Priority Support
  • For LMS plan, get access to dedicated account manager, training & onboarding, live and email support.
  • Only Live chat & community forums

Turn Your Customers into Product Experts with Trainn

Free for 14 days. No credit card required.

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Curious to learn more?

Discover Trainn’s key features Articulate 360 doesn't want you to know about

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Content Authoring

Course Authoring

LMS Academy

frequently asked questions

Why Can’t I Use Articulate 360 for Customer Education?

Articulate 360 is designed for creating e-learning programs focused on workplace training. It’s a versatile, non-industry-specific tool used across sectors for topics like compliance, policy training, and DEI initiatives. This focus is evident in RISE 360, where pre-built course templates are tailored to general L&D topics such as new manager training, employee onboarding, information security etc.

Trainn, on the other hand, is purpose-built for SaaS companies, offering specialized tools for customer success and education teams to deliver scalable training.

Key Differences

  • Content Creation: Trainn offers multi-format content creation, including AI-powered video creation, interactive guides, and help articles. This helps you create training content that aligns with every customers learning needs, at scale.

  • Self-Serve Support: Trainn’s knowledge base reduces repetitive support tickets and drives product adoption—a feature not available with Articulate.

  • Personalized Training: Trainn’s LMS enables customized learning paths for customers, unlike Articulate’s basic content distribution.

Together, these features make Trainn a powerful alternative to Articulate 360 for SaaS customer education, supporting effective onboarding, boosting product engagement, and delivering a seamless, self-serve learning experience for your users.

Can I try Trainn for free before I purchase?

How do Trainn and Articulate 360 differ in terms of ease of use and setup?

What is the pricing model for Trainn and Articulate 360?

Articulate 360 is designed for creating e-learning programs focused on workplace training. It’s a versatile, non-industry-specific tool used across sectors for topics like compliance, policy training, and DEI initiatives. This focus is evident in RISE 360, where pre-built course templates are tailored to general L&D topics such as new manager training, employee onboarding, information security etc.

Trainn, on the other hand, is purpose-built for SaaS companies, offering specialized tools for customer success and education teams to deliver scalable training.

Key Differences

  • Content Creation: Trainn offers multi-format content creation, including AI-powered video creation, interactive guides, and help articles. This helps you create training content that aligns with every customers learning needs, at scale.

  • Self-Serve Support: Trainn’s knowledge base reduces repetitive support tickets and drives product adoption—a feature not available with Articulate.

  • Personalized Training: Trainn’s LMS enables customized learning paths for customers, unlike Articulate’s basic content distribution.

Together, these features make Trainn a powerful alternative to Articulate 360 for SaaS customer education, supporting effective onboarding, boosting product engagement, and delivering a seamless, self-serve learning experience for your users.