NEW FEATURE

Help Users Learn Inside Your Product with In-App Tutorials

Create and embed your training videos and guided demos directly inside your product - without code.

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Trusted by World-Class Teams

The Problem

All Your Help Content Lives Outside Your Product

Every time users get stuck, instead of finding help inside your product, they're forced to leave and hunt through help centers, or worse, raise tickets. All of this happens right when they're trying to realize your product's value.

Frustrated Customers Support Overload Delayed Adoption

The Trainn Fix

Deliver Help Content Right Inside Your Product Experience

With In-App Tutorials, embed help directly where users struggle—inside your product. No code required. Just point, place, and publish your videos or guides in-app, to offer help right where your users need it.

In-App Learning Lower Support Load Faster Adoption

Trainn’s In-App Tutorials

Embed Your Help Content
In Just 20 Secs

Create In-App Tutorials

Build Learning Experiences That Fit Your Product, and Your Workflow

For Your Customers

Educate right where it matters

Tutorials appear right alongside your features, so users learn in context instead of leaving your product to hunt through docs.

Onboard users in half the time

Replace long walkthrough calls with contextual help inside your product, so users stop fumbling and reach value faster.

For Your Team

Ship training without waiting on engineering

Your team can create and place tutorials anywhere in your product UI without involving developers.

Offer a complete learning experience

Use in-app tutorials for on-the-spot guidance, while your LMS and help center host deeper courses and documentation.

Create In-App Tutorials in Just 3 Steps

1. Create Training Content

2. Place It In-App

3. Measure Impact

Create Training Content

With Trainn, you can create multiformat training content that makes complex concepts simple:

Walkthrough Videos: Tutorials with AI voiceovers and engaging visual effects.
Interactive Guides: Guided click-through product tours.
Instructional Guides: Step-by-step docs that simplify complex workflows.

Create Training Content

How SaaS Teams Use In-App Tutorials to Guide Their Users

For Product Managers

Increase Product Adoption

PMs skip the engineering delays to directly embed learning In-app.

Where they embed tutorials?

Activation moments: Short tours that walk users to their first key action or aha moment.
Low adoption features: Guides that perfectly explain difficult workflows where they live.

For Customer Success

Reduce Support Load

CSMs embed frequently requested help content where users get stuck, reducing tickets.

Where they embed tutorials?

High ticket areas: Screens where users repeatedly raise support tickets.
Onboarding flows: Embed key tutorials that help onboard faster.

For Documentation Teams

Increase Docs Visibility

Identify common queries and surface help content exactly where it's needed.

Where they embed tutorials?

First time features: Guides next to new releases so users know what to try.
Complex workflows : Help tutorials near complex features, users find difficult to use.

Stop Forcing Your Users To Leave Your Product to Learn

Offer contextual help content right inside your product with In-App Tutorials

Create In-App Tutorials

SMB 500 employees

The video player can be easily embedded into the product itself. Right now our entire in-app help section is powered by Trainn.

…frequently
asked questions

What are in-app tutorials?

In-App Tutorials are videos or guides that you strategically place inside your product UI to help users learn how to use your product.

Create video walkthroughs or step-by-step guides in Trainn, then embed them anywhere in your product without writing code. Users click an icon, watch a 2-minute tutorial, and get back to work.

How is Trainn different from Digital Adoption Platforms like Pendo or Userpilot?

What's the difference between
in-app tutorials and other in-app guides?

How can you measure the impact of in-app tutorials?

Where are the best places to add
in-app tutorials?

In-App Tutorials are videos or guides that you strategically place inside your product UI to help users learn how to use your product.

Create video walkthroughs or step-by-step guides in Trainn, then embed them anywhere in your product without writing code. Users click an icon, watch a 2-minute tutorial, and get back to work.

DAPs are built to drive user actions - getting someone to click a button, start a trial, or discover a new feature. They excel at nudges and guided tours that move users through your product.

Trainn is built to help users actually understand how-to use your product successfully once they're in it.

For example: Your DAP gets a user to click "Create Dashboard." Trainn shows them how to build a dashboard that actually solves their problem.

Other Differences:

You only pay for actual usage. From the point of In-App learning, DAPs charge based on your total monthly active users (MAUs) - even if those users never interact with help content. Trainn charges based on unique viewers who actually watch your tutorials. If 1,000 users are active but only 200 watch training content, your billing takes into account only those 200 users.

Professional content creation is built in. DAPs excel at creating surveys and in-product tours, but lack robust tools for creating training videos and guides. With Trainn, you get both: studio-quality content creation AND no-code embedding. No need for a separate screen recorder, video editor, or knowledge base tool.

In-app guides is a broad category that includes tooltips, checklists, banners, product tours, and embedded help content.

Trainn focuses specifically on customer education - helping users learn your product through videos and guides. We offer:

Video and guide embeds (not just tooltips)
Customizable help center widget for self-serve support
Launch icons you can place anywhere in your UI

If your primary goal is to reduce support load and improve product adoption through education, Trainn provides everything you need: content creation and embedding.

If you only need checklists and banners for onboarding flows, a DAP might be sufficient; however, you'll still need a separate tool to create the actual training content.

Tracks every user who views or interacts with your in-app tutorials inside your application, whether they are prospects or customers. Trainn offers three levels of analytics:

Top performing in-app tutorials

See which tutorials perform best in terms of views and engagement.
Content level analytics

See which users (by email id) watched your videos or guides, along with their watch and completion progress.
User level analytics

See, for each specific user, all the videos and guides they have viewed or interacted with.

By correlating these analytics with product usage and support data, you can measure feature adoption, identify users who are stuck, and see how your tutorials reduce the volume and type of support tickets raised.

You can place in-app tutorials anywhere in your product UI, but customers see the highest impact in these 3 spots:

Main product modules: Add tutorials to key product pages in your main navigation to improve activation and onboarding.
Feature pages: Place tutorials near complex or frequently used features so users get instant, contextual help and raise fewer how to support tickets.
Activation steps: If a feature must be turned on before the rest of the product can be used, add a help tutorial at that activation step to prevent drop offs to promote faster activation.

Help Users Learn Inside Your Product with In-App Tutorials

All Your Help Content Lives Outside Your Product

Deliver Help Content Right Inside Your Product Experience

Embed Your Help Content
In Just 20 Secs

Build Learning Experiences That Fit Your Product, and Your Workflow

Educate right where it matters

Onboard users in half the time

Ship training without waiting on engineering

Offer a complete learning experience