No. Trainn does not use customer data, including any inputs or outputs, to train or pre-train its AI models.

AI powers specific features across Trainn - such as script generation, video summarization, captioning, and text-to-speech generation and translations. Every AI feature is designed to assist your content creation process, not replace human review or control.

In some cases, yes — securely and under strict contractual controls. Trainn may use trusted AI vendors (e.g., OpenAI) to process text prompts or generate content. These providers do not use your data to train their models and do not retain it after processing.

Yes. All AI-assisted features are optional and configurable.

Always. AI in Trainn is designed to assist creators, not automate decision-making. Users can review, edit, or reject AI-generated content before publishing, ensuring full control over every output.

Trainn uses a combination of leading large language models (LLMs) and Trainn-trained models optimized for product enablement content. We select models based on accuracy, security, compliance, and responsible use. Current partners include OpenAI (GPT), DeepL, and Whisper. For AI voiceovers, we use Azure, Elevenlabs, GCP, and AWS Polly.

The customer retains full ownership of all videos and content created with Trainn.

You can always reach us at support@trainn.co with any questions.