Trainn’s all-in-one SaaS LMS helps subscription businesses build an enterprise-grade Customer Academy designed to drive product adoption, retention, and customer happiness.
The only SaaS LMS with a built-in Content Authoring tool
Market leading features features to train customers, partners, and employees.
Personalize the Academy experience differently for each user persona.
Keep learners engaged with video lessons, quizzes, and certifications.
Measure the ROI of your academy. Track learner engagement and progress.
Launch an Onboarding Academy to help new users, in-house teams, and partners get started with your product using Trainn's SaaS LMS without waiting. Offer a self-serve onboarding resource and reduce support tickets.
Doing 1-1 manual training calls for every new feature release will tire your CSMs. Switch to a Customer Education LMS for Customer Training, which offers customers a single place to find all the product knowledge they need.
Your customers only care about getting consistent value from your product. Offer a Customer Education Academy to train existing and new users on adopting and seeing continuous value in your product.
Create and edit video training content – short videos, structured video lessons, and tutorials with just your laptop and Trainn’s video creation tool.
Create versatile LMS content that works for your audience from scratch – PDFs, articles, and videos. Or upload, edit and host training content you have.
Create LMS content in multiple languages in minutes. Use Trainn’s text-to-speech AI to convert your script into voice-overs. Select your language and accent, and Trainn converts the scripts into humanized voiceovers.
Don’t stress over outdated videos. Make edits to existing videos as your product evolves without replacing links or embed codes.
Get countless ways to organize your lms content into chapters and create a training course that fits your learners.
Personalize the Academy experience by creating different learning paths tailored to meet the needs of each of your user profiles.
Offer Single Sign-on authentication, import learners in bulk, or sync user accounts from other systems
Define a specific sequence, or allow learners to jump between chapters. Offer self-paced learning, or add timeframes for completion.
Take complete brand control. From your Academy domain to the login page, fonts, logo, and colors, keep the entire experience aligned with your brand.
Help learners assess their knowledge with quizzes, tests, and built-in assessments.
Automatically reward learners with course completion certificates that can be socially shared.
Enable peer-to-peer learning by allowing users to start discussion threads for every lesson. Also, give them a Private Notes section.
Automatically notify learners about course enrollments, due dates, and achievements.
Let learners access courses from anywhere – desktop, mobile, or tablet.
Track learner-level insights on courses enrolled learner engagement and completion rate to improvise your training
Give learners everything they need –their enrolled and completed courses, training history, badges, and certificates.
Connect Trainn SaaS LMS to your CRM or marketing automation platform to feed training data and get visibility over a large range of customer data.
Your customers will rave about you cause our customers rave about Trainn.
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The team at Posist train 12,000 global customers with the Posist Academy built using Trainn's SaaS LMS
BuildOps offers the Learning Center as a self-service resource for customers to lean on and learn from
WebEngage launched the WebEngage Academy to help marketers take their Retention Marketing skills to the next level
Spotdraft automates repetitive onboarding calls for CSMs using the Spotdraft Academy
A customer education LMS provides a platform that helps your business educate, manage and train your customers to make the most of your product or service by providing them with tailored learning paths. The content delivered on this LMS can be live, on-demand, video, or text, transpiring across multiple mediums with the core need to educate the end customer who uses the tool.
Your customer education LMS is different from any other LMS. It is tailored for your customer groups and supports modern learning management systems to equip you with best-in-class education standards for your customers based on their personas.
A customer education LMS or customer training LMS provides a platform that enables your business educate, train and manage your customers to get the most of your product/ service by providing them with tailored learning paths. The content delivered on this LMS can be in various formats including live, on-demand, video, or text, transpiring across multiple mediums with the pupose to educate the end customer who uses the tool.
Your customer education LMS is distinct from any other Learning Management System. It is tailored and purpose-built for your customers and supports modern lms to equip you with best-in-class education standards for your customers based on their personas.
Traditionally customer training or customer education has restricted itself to academy solutions pivoting online learning and courses as its main features. However, at Trainn, we foresee the future of customer education programs as a more diverse all-inclusive LMS for educational collateral spanning across mediums and channels.
You can read more about the future of customer training LMS here.