Create. Deliver. Scale. Our Customer Training Platform Does it All.
Trainn is a no-code customer training platform that helps SaaS businesses create training content and launch a customer training LMS academy without any design or developer dependencies.
We didn't have a self-service resource for training customers. Now we have Buildops learning center built on Trainn.
Head of Support
Power self-serve customer training experiences
Offer a self-serve training resources that help your customers effectively use your platform, eliminating repetitive 1-1 training sessions.
Scale your training efforts with an LMS that gives your customers a centralized place to find all they need to know about your product.
Personalize training experiences with tailored training paths based on customer personas, plan tiers, and teams – all without hiring more CSMs.
Reduce churn by launching product training courses and certifications that help your customers consistently realize value from your product.
What is a Customer Training LMS Platform?
A customer training platform, or a customer training LMS is a software application designed to deliver educational content and training materials to your customers. Its core purpose is to enable your customers to learn and upskill so they can use your SaaS product effectively.
Well-designed SaaS customer training programs increase product adoption, reduce churn, and drive revenue, turning customers into enthusiastic brand advocates.
We live in a world where 67% of customers prefer self-service over representatives (Zendesk). So in 2025 and beyond, customers are not going to stop expecting consistent value from your product and will prefer on-demand training materials to solve queries on their own.
A customer training platform is a smart investment that will help you tackle these challenges and scale your growth.
The Only Customer Training Platform That You’ll Ever Need
Do customer training under one roof — create multi-format training content, launch a training academy, and educate customers at scale.
Launch Your Customer Training Academy in Just Weeks!
Create Multi-format Training Content Quickly
Create any training content — videos , interactive and step-by-step guides , and articles using Trainn’s built-in content authoring tool. Simply record your screen with our Chrome extension and watch Trainn create content with automatic zooms, spotlights, AI voiceovers, and more.
Create Fun and Engaging Training Courses
Personalize and Launch Your Own Academy
Measure The ROI of Your Training
Upgrade to a Smarter Customer Training Platform with Trainn’s Advanced Features
Zero-code LMS: Create content, build courses, and launch your academy without the need for a developer.
Localization: Offer training content in 25+ global languages to effectively train your customers across the world.
Mobile Training: Allow customers to access training courses from anywhere, anytime – desktop, mobile, or tablet.
Whitelabel: Make your customers feel right at home by customizing brand assets such as the domain, login page, colors, and logos.
Update Content: Keep customer training content up-to-date with the latest feature releases using the update-on-the-go feature.
Enterprise Security: Protect your Academy with security options including SSO, SAML, email authentication, or custom login workflows.
Trainn is very user-friendly and is completely no code. I would say that if there is any company that has a B2B business and wants to offer self-service onboarding or client enablement, Trainn is the best product.
Sakshi Sharma , Lead - Learning and Knowledge Management
Ranked as G2's High Performing LMS for Customer Education
Likely to recommend
Quality of support
Ease of setup
Ease of use
See How Trainn Customer Training Platform Stacks Up Against Competitors
asked questions
What is a customer training LMS?
A customer training LMS is a type of software that helps companies design and deliver training materials to their customers. These training materials are usually designed to help customers get consistent value out of the company’s product.
In a SaaS environment, where subscriptions are at the core, consistent value determines the company’s success. So, it is important to create a SaaS customer training program that guides customers right from onboarding and continues to provide training throughout the customer’s journey.
Check out our Guide to Choosing an LMS to kickstart your LMS tool research.
What is SaaS customer training?
What are the benefits of a customer training LMS?
What is the best LMS for customer training?
A customer training LMS is a type of software that helps companies design and deliver training materials to their customers. These training materials are usually designed to help customers get consistent value out of the company’s product.
In a SaaS environment, where subscriptions are at the core, consistent value determines the company’s success. So, it is important to create a SaaS customer training program that guides customers right from onboarding and continues to provide training throughout the customer’s journey.
Check out our Guide to Choosing an LMS to kickstart your LMS tool research.
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
Locations
US
Wilmington, Delaware 19801
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