Measure the ROI of your Customer Education with our LMS Reporting Engine

LMS reporting refers to the process of generating, analyzing, and examining reports in a Learning Management System (LMS). An LMS is a software application that enables training content creation, management, hosting, delivery, and tracking of the training progress.

LMS reporting provides administrators and training managers with a complete view of learner performance and progress. It can include a variety of metrics such as learner progress, learner engagement, course completions, certifications issued, and learner feedback.

By analyzing LMS reports, the training program stakeholders can identify areas for improvement and make educated decisions about the training. They can also use the data to correlate the training to business outcomes such as increased revenue, decreased overhead costs, etc.

An LMS's reporting module typically includes customizable dashboards, visualizations, and pre-defined reports, making identifying trends and patterns in learner behavior easy. Some LMS platforms, such as Trainn.co include advanced reporting features, such as predictive analytics and machine learning, to deliver in-depth insights into learner performance.

Reporting is crucial in an LMS for several reasons:

1. To measure the business impact: LMS reporting enables administrators to evaluate the effectiveness of training programs and track your business's key performance indicators (KPIs). This data can be used to determine the impact of training on customer retention, product adoption, and revenue growth and demonstrate the value of training to your business stakeholders.

2. Evaluation of learner progress: LMS reporting provides an up-to-date assessment of learner progress, allowing training managers to identify areas where learners may be struggling or dropping off. Learner-level insights will help identify content gaps and improve course content, quality, and performance. For example, Trainn's Retention Cohort Analysis helps track the behavior and learning patterns of learners who signed up for your academy over a period of 12 weeks. You can understand the type of content that helps retain learners over 12 weeks.

3. Data-informed decision-making: LMS reporting enables administrators to make informed decisions about course content, delivery methods, and resource allocation. By analyzing learner behavior and course performance data, training administrations can adjust training programs better to meet the needs of learners and the organization.

Overall, LMS reporting is an indispensable tool for assessing the impact of training programs, evaluating learner progress, and making informed decisions about course content and delivery.

You can break down the crucial metrics of LMS reports into three categories

1. Metrics to boost learners' effectiveness

• Learner progress - To get a full picture of a learners’ undertaking training – from courses enrolled, number of course completion, number of certification completion, etc.
• Learner engagement - to evaluate if the training content is boring or unengaging.
• Learner's results in quizzes and assessments to see how a specific user performs after taking the training

2. Metrics to help make better courses

• Course performance, such as the number of enrollments and number of completions to find out how learners are taking up modules
• Course progress through course completions, completion rate, certifications issued, and top learners. These metrics help evaluate the quality of your training content.

3. Metrics to measure the business impact of training

• Number of enrollments and number of course completions to determine the success of your training programs
• Revenue or Expansion revenue to evaluate if companies participating in training can be directly tied to revenue expansion.