Meaning, your customer onboarding and training processes should scale with you, not hold you back. Trainn is a digital customer education platform that helps CSMs offer self-serve onboarding, product training, and technical support using Videos.
You spend hours onboarding each of your customers while also having to take repetitive questions. Offer a self-serve onboarding resource that helps customers get started with your platform, irrespective of their time zones or your availability.
As your product expands with new modules and features, a 1:1 training process will drain you. How long can you create one-time loom videos every time a customer requests a feature walkthrough? It doesn’t matter if you serve 100 or 1000 customers, use Trainn to offer product training at scale.
Your customers only care about getting consistent value from your product. Launch an LMS (Learning Management System) to continuously educate both existing and new users on how to adopt and see consistent value from your product. A trained customer is never going to churn.
Create any training content —short videos, structured courses, tutorials, using Trainn’s built-in Video Authoring software. Edit, host, and track their usage in Trainn.
Your customers will rave about you cause our customers rave about Trainn.
Likely to recommend
Quality of support
Ease of setup
Ease of use
The team at Posist train 12,000 global customers with the Posist Academy
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