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Customer Education | podcast | Trainn Customer Education | podcast | Trainn
EPISODE 04

Vicky Kennedy

FOUNDER , ECHTUS

Customer Education | podcast | Trainn | apple podcasts | Targeted Customer Education Customer Education | podcast | Trainn | spotify | Targeted Customer Education

Building Attribution Models for Customer Education Programs to Prove ROI.

Vicky Kennedy delves into the crucial role of strategic customer education for driving targeted outcomes. She talks about building competency-based training and establishing attribution models for effective teams.

PART 1

Targeted Customer Education to Drive Measurable Results

PART 2

There’s no such thing as a trained customer

The Finer Details of This Episode
  • 01 What do you mean by “targeted customer education”
  • 02 How to build a targeted customer education program ?
  • 03 Builidng competency based learning
  • 04 Should you monetize your training program?
  • 05 Building attribution models for customer education
  • 06 Moving from engagement metrics to efficacy metrics to measure training success
  • 07 Shifting the perception of customer education

Not an audio person?

Here’s our video podcast

Customer Education | podcast | Trainn | speaker | Targeted Customer Education
Building a Customer Education Program from Scratch for Startups

Monica shares her journey scaling Agentsync’s customer education program from 0 to 1. She shares her strategies, and blueprints from scaling the program successfully from seed to unicorn stage

EPISODE 01
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Customer Education | podcast | Trainn | Targeted Customer Education

Trainn is a Customer Education platform built for B2B SaaS companies of all sizes to onboard, train, and educate their customers, at scale.

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