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EPISODE 09

Jason Gorman

Founder,
Jackrabbit LX

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How Jason Gorman Uses Gen AI to Cut Training Creation Time by 60%?

Discover how Jason reduces training program creation by 60% using AI. Learn his proven system for faster content creation, efficient SME collaboration, and data-driven persona development.

The Finer Details of This Episode
  • 01
    The role of AI in custom education
  • 02
    How Jason uses AI in 75% of the tasks at Jackrabbit
  • 03
    How to achieve consistency and replicability of AI outputs
  • 04
    Using Gen AI for customer education content creation
  • 05
    How to create content playbooks
  • 06
    Tips on structuring and prompting AI
  • 07
    Using SME Transcripts and AI to reduce review cycles and fasten learning program execution
  • 08
    Creating customer personas with AI
  • 09
    Essential AI tools for customer educators
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Leveraging NPS Surveys to Drive Customer Feedbacks for Education Teams

Alex Turkovic stresses on the importance of written feedbacks rather than NPS (scores), for drive learning programs, validating training roadmaps and product feedback.

EPISODE 06
PRESENTED BY
Customer Education | podcast | Trainn | Targeted Customer Education

Trainn is a Customer Education platform built for B2B SaaS companies of all sizes to onboard, train, and educate their customers, at scale.

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