AI-powered customer education

Save Time Spent on
Repetitive Customer Training

Onboard, train, and retain customers efficiently with on-demand videos, training portals, and academies — all built with Trainn's AI-powered customer education platform.

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Case study

Our technical writers now create 15–20 videos per week for ServiceNow's documentation portal. With Trainn, we have cut video production time by 50%.

Fa Lujan Waisberg

Sr. Manager, Strategic Programs

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Case study

Buildops created 100+ training videos in 45 days using Trainn. Customers now self-serve 24/7 with the BuildOps Learning Center, freeing implementation team from hours of repetitive training.

Customer Support Team

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Case study

We replaced Loom with Trainn, and launched The SpotDraft Training Academy in 45 days. Customers now prefer 3-min training videos over scheduling 1-hour calls with our team.

Chalormee Basu

Customer Success Lead

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Case study

Trainn solved our biggest pain point — customer education at scale. We launched Webengage Academy with 75 videos in 4 weeks to train and certify talent.

L&D Team

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Case study

We went from training 15 users in a live session to 1,000+ certified users in 9 months, and I manage the entire academy myself.

Eldho John

Lead - Business Strategist

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Customer education shouldn’t be limited br by your team's bandwidth

As your customer base grows, br 1:1 training won’t scale for every customer.

With Trainn, you replace repetitive training with scalable, self-serve education.

Just Record your product once, and Trainn automatically generates instructional videos and product guides.

The average time to publish? Just 5 minutes.

Your content doesn’t just sit there — it goes to work.

A Knowledge Base for instant answers br Certification Courses for structured learning br Contextual in-app help for just-in-time training

All built within Trainn.

Customer education shouldn’t be limited by your team's bandwidth.

As your customer base grows, 1:1 training won’t scale for every customer.

With Trainn, you replace repetitive training with scalable, self-serve education.

Just record your product once, and Trainn automatically generates instructional videos and product guides.

The average time to publish?
Just 5 minutes... Your content doesn’t just sit there—it goes to work.

  • A Knowledge Base for instant answers.

  • Certification Courses for structured learning.

  • Contextual in-app help for just-in-time training.

All built within Trainn.

Creation Distribution Analytics
Creation

Create Customer Education
Content in Minutes

Trainn’s AI automates manual content creation. Turn one screen recording into videos, interactive tours, and product guides.

Start creating for free

Record Your Screen

Launch Trainn's Chrome Extension to screen record any product workflow.

Generate Instructional Videos

Trainn's AI turns your screen recording into a studio-quality video with AI voiceovers, zooms, and spotlights.

Create Product Guides

Convert every video into interactive walkthroughs and step-by-step guides — in a single click.

Distribution

Get Training in Front of Customers,
Without Chasing Them

Distribute your videos and guides across your customer touchpoints. Create in-app tutorials, build a searchable knowledge base, or launch a full academy — without code.

Watch a video

Share & Embed Anywhere

Share videos and guides as links, embed in your help center, or export as MP4 and GIFs.

In-App Tutorials

Offer contextual help inside your product by embedding videos and guides exactly where users need them — without engineering help.

Knowledge Hub

Create a searchable knowledge base with recommended videos and training collections for your customers to self-serve.

Academy (LMS)

Build a training academy to onboard and certify customers on your product with structured courses.

Analytics

Know If Your Training Is Actually Working

Track how customers engage across every channel: Knowledge Base, Academy, In-App — all from one dashboard. No spreadsheets. Just insights.

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One Platform for All Your Customer Education Needs

Customer education teams use Trainn to create, deliver, and track training—without juggling multiple tools or siloed data.

One subscription. One login. One bill.

Book a demo

The biggest benefit for us is having
AI video creation, guides, LMS distribution, and analytics
all in one place.

Eldho John

Lead Business Strategist

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Trainn for Your Team

One goal: customer education — enabled by a single platform, delivered by different teams.

Customer Success
Enablement & Education
Support
Documentation
Product
Reduce Support Tickets Drive Product Adoption Increase Retention
Always Up-to-Date Faster time-to-value
No Editing Skills Required Faster Content Updates
Reduce Onboarding Calls Increase Activation
Easy Updates Enable Self-Serve Support
Reduce Time-to-Value On-Click Translation
Increase Ticket Deflection Free Up CSM Bandwidth
Self-Serve Documentation Faster Content Production

Reduce 1:1 training time

Turn your repeated feature walkthroughs into self-serve training. Customers learn on their own. CSMs focus on retention.

Try Trainn for Customer Success

Reduce 1:1 training time

Turn your repeated feature walkthroughs into self-serve training. Customers learn on their own. CSMs focus on retention.

Reduce Onboarding Calls
Faster time-to-value
Increase Retention
Free Up CSM Bandwidth
Try Trainn for Customer Success

Real Stories from Real Training Teams

Trusted By Enterprise Companies

Technology leaders across industries use Trainn to power their customer education programs at scale.

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See Trainn in Action

Explore how Trainn powers scalable, self-serve customer education for you.

Book a demo

Frequently asked questions

How is Trainn different from other customer education tools?

Trainn is the only no-code customer education platform that combines:

  • AI-powered video and guide creation

  • Built-in delivery via knowledge base, in-app tutorials, and training academies

  • Unified analytics across all content and channels

Unlike other tools that focus only on content creation or delivery, Trainn gives SaaS training teams everything they need to create, host, and scale customer education — all in one platform, without code or stitching tools together.

Who is Trainn not for?
How does Trainn use AI to speed up training content creation?