Trainn Glossary of all things customer education for your SaaS business
What is customer education?
Customer education refers to teaching your customers how to use your product or service and conveying your product’s value. It is a continuous process that aims to equip your customer with the correct information at the right time, either in person or on demand. Customer education is also known as customer training.
You can read more about what is customer education and how it can impact your business here.
Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content-such as videos and guides-and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale.
North Bethesda, Maryland 20852
