Product training videos for HR and payroll software

Trainn is an AI-powered product video and guide creation platform that turns screen recordings of your HR and payroll product into product training videos and step-by-step guides, with AI voiceover, zooms and subtitles added automatically. Publish them as courses in a branded customer academy and see who completed them.

3-day free trial, then $19/month.

What are product training videos for HR and payroll software?

Product training videos for HR and payroll software are short lessons that teach HR teams the deeper tools after setup, such as accrual policies or performance reviews. Payroll deadlines leave little room for live training, so lessons need to be short and self-paced. Trainn creates them from recordings, split into chapters.

Common product training workflows for HR and payroll software

Common product training workflows for HR and payroll software
WorkflowWho records itBest formatSensitive data on screenWhat triggers an update
Create a time off policy with accrual milestones Customer success manager Video with chapters Policy details Policy builder changes
Adjust time off balances by hand Customer success manager Step-by-step guide Employee balances Balance screen changes
Enroll many employees in benefits at once Customer success manager Video Benefit choices Bulk tools change
Set up performance reviews Customer education lead Video Review questions Review cycle changes
Build a custom report Customer success manager Video Employee data Report builder changes

What makes training hard for HR and payroll software teams?

Customers only use the basic features

Problem

HR teams run payroll but never set up performance reviews.

How to handle it

Teach one advanced feature per lesson.

Live training doesn't fit customers' schedules

Problem

Payroll deadlines and open enrollment leave no free hour.

How to handle it

Offer self-paced lessons.

Some features are hard to explain in a help article

Problem

Accrual milestones depend on start dates and tenure.

How to handle it

Show the policy built on screen, chapter by chapter.

How Trainn creates product training videos for HR and payroll software

Enterprise security, privacy and compliance

  • ISO 27001 certified
  • SOC 2 Type 2 attested
  • GDPR compliant

Recording HR & Payroll workflows safely

  • Record lessons in a demo company with sample employees.
  • Never show real performance reviews or leave reasons.
  • Blur anything real with Blur a Spot. Automatic blur through Trainn's AI video agent is coming soon.

How HR and payroll teams use Trainn

One recording becomes a video, a step-by-step guide and an interactive guide

Nice extras: Trainn generates a step-by-step guide underneath the video. Or create an interactive guide from the video to share. Add chapters so users can jump to a topic in the video, add closed-captions in multiple languages with a few clicks.

Rob B.

Technical Training Strategy Manager

Verified G2 review

Source: Read Trainn reviews on G2

Frequently asked questions

How do you create product training videos for HR and payroll software customers?

Start with the advanced workflows established HR and payroll teams use least, record each one as a short lesson in a test account, and group the lessons into courses by role. A simple process for HR and payroll software:

  • Pick the workflows that matter after day 30. For example: create a time off policy with accrual milestones, adjust time off balances by hand and enroll many employees in benefits at once.
  • Record each workflow once at a normal pace. No script or studio microphone is needed.
  • Let AI handle the editing. Trainn's AI video agent writes the narration, removes mistakes and adds zooms, and can turn a recorded training call into short lessons.
  • Add chapters so viewers can jump to the exact step they need instead of replaying the whole lesson.
  • Group lessons into courses by role and share one link per course, for example in a customer training academy.

For more on planning, see building a customer training program.

Can AI turn existing documents into training videos?

Partly. AI can draft a script from a document, but the most accurate training videos for HR and payroll software come from recording the real product, because documents go out of date and don't show the actual screens. A practical approach:

  • Use the document as your outline. Follow its steps while you record the workflow in a test account.
  • Let AI write the narration from what you do on screen. Trainn turns your clicks or your spoken explanation into a clean AI voiceover.
  • Reuse recorded training calls. Upload a past webinar and Trainn's AI video agent cuts it into short, focused lessons.
  • Keep a written version too. Trainn turns every video into a step-by-step guide, so the document stays useful and matches the screens.

See how to add AI voiceover to training videos.

How do you measure the ROI of customer training?

Measure customer training ROI by comparing what trained HR and payroll teams do differently with the cost of training them: wider feature use, fewer support tickets and less live-training time for your team. What to track for HR and payroll software:

  • Use of advanced features taught in lessons, such as “create a time off policy with accrual milestones”, before and after customers complete the course.
  • Support tickets on trained topics, for example questions about “adjust time off balances by hand”.
  • Hours of live training replaced. Every self-paced lesson a customer completes is time your team didn't spend repeating the same session.
  • Completion and drop-off for each lesson, to see which ones work and which need fixing.

Trainn's video analytics show who watched each lesson and where viewers stopped.

How much does Trainn cost?

Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your HR and payroll software, such as “create a time off policy with accrual milestones”, and publish it as a video and a step-by-step guide before you pay.

  • Creator plan: $19 per month for one creator, with up to 15 videos and guides.
  • More creators or more content: compare every plan on the Trainn pricing page.