Chargebee Trainn Sub-processors
Effective and Last Updated Date: 1 January 2026
Chargebee engages its affiliates as well as third party service providers as its sub-processor to assist in the provision of its product and services to Chargebee customers. The details of the subprocessors, including their name, location and purpose for which they process data are provided below.
1. Chargebee Affiliate sub-processors
The following affiliates of Chargebee Inc. function as sub-processors providing support and maintenance.
| S No | Affiliates | Location |
|---|---|---|
| 1 | Chargebee Technologies Private Limited | India |
| 2 | Chargebee B.V. | Netherlands |
| 3 | Chargebee Australia Pty Limited | Australia |
| 4 | Chargebee Ireland Limited | Ireland |
2. Third party subprocessors
| Sub-processor | Purpose / Nature of processing | Location of the subprocessor |
|---|---|---|
| Amazon Web Services, Inc. |
Cloud service provider: used for cloud infrastructure
services (hosting and related services) as well as for
email services. Amazon’s artificial intelligence (AI) offerings are used for delivering AI capabilities within the product such as text to speech capabilities, speech to text capabilities, and translation capabilities | USA |
| OpenAI, L.L.C. | AI service provider used for delivering AI capabilities within the product such as transcribing audio to text present as part of training videos, text to speech capabilities, and transcribing user actions to text for recorded videos. | USA |
| Google Cloud India Private Limited | AI text to speech capabilities service provider. | India |
| Microsoft Corporation (India) Pvt. Ltd. | AI text to speech capabilities service provider. | India |
| Eleven Labs Inc. | AI text to speech capabilities service provider. | USA |
| DeepL SE | AI translation capabilities service provider. | EU |
| Deepgram Inc. | AI speech to text capabilities service provider. | USA |
| Tidio LLC | Chat support platform used to track and manage customer support interactions through in-app chat. | USA |
| Clearout LLC | Email validation service provider used for verifying the accuracy, ownership, and deliverability of email addresses. | USA |
| Rollbar, Inc. | Error monitoring service provider used for detecting, tracking, and prioritizing application errors in real time. | USA |
|
Functional Software, Inc. (d/b/a Sentry) | Error monitoring service provider used for detecting, tracking, and prioritizing application errors in real time. | USA |
For queries regarding sub-processors, please reach out to support@trainn.co.
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