Product videos and guides for AI software

Most AI software companies need one type of product video for each stage of the customer lifecycle where customers get stuck. For AI software, that means:

• Product demo videos: Show buyers an AI agent answering customers, taking actions in other apps and handling a voice call.
• Customer onboarding videos: Take a new customer from their first agent to going live safely with a small audience.
• Product training videos: Teach customers to write guidance, build procedures and improve answers over time.
• Implementation & setup guides: Walk teams through installing the widget, connecting data, adding tools and connecting AI assistants.
• Admin & configuration videos: Show admins who can change agents, who sees them and how usage is tracked.
• Release notes videos: Explain renamed areas, new settings and changed buttons the week they ship.

Trainn creates each of these from screen recordings. See how video creation works.

AI software companies scale onboarding by replacing repeated live walkthroughs with short, self-serve videos and guides that take each customer from their first agent to going live safely. That matters because AI products change monthly:

• One short video per step, from creating an agent and adding help content to testing answers and going live to a small audience.
• Guides for technical steps, such as installing the widget, connecting data and adding tools.
• Fast updates. When a screen or button changes, replace only that clip instead of re-recording.
• Signals on who's stuck. Video analytics show which customers stopped before going live.

See customer onboarding videos for AI software.

Let the people who know each workflow record it, and let AI do the editing. At most AI software companies that means solutions engineer, product marketing manager, customer success manager and onboarding specialist, none of whom need video skills:

• Record the workflow once in a test account, at a normal pace, with no script or studio microphone.
• Let AI edit. Trainn's AI video agent writes the narration, removes pauses and mistakes, adds zooms and applies your branding.
• Reuse recorded calls. Upload a past onboarding or training call and get short, focused videos from it.
• Keep a reviewer in the loop. The agent never publishes on its own, so a product or compliance reviewer approves every video.
• Get a guide for free. Every video also becomes a step-by-step guide.

For a method, see how to turn screen recordings into tutorial videos.

Create each video and step-by-step guide once, then publish it wherever customers already look for help, so the answer reaches them inside their work instead of on your website:

• Inside the product. Short walkthroughs shown as in-app guides help customers on the exact screen where they get stuck.
• In the help center. A video and its guide embedded in each help center article answer questions without a support ticket.
• In a branded academy. Onboarding and role-based courses can sit in a branded customer academy, so new users can start on day one.
• In emails and support replies. One share link works everywhere, and when a screen changes the same link shows the updated video.

Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your AI software, such as one setup or support workflow, and publish it as a video and a step-by-step guide before you pay.

• Creator plan: $19 per month for one creator, with up to 15 videos and guides.
• More creators or more content: compare every plan on the Trainn pricing page.