Customers don't read text release notes
Problem
Changelogs ship weekly and few customers read them.
How to handle it
Lead with a short video per change.
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Release notes videos for AI software
Trainn is an AI-powered product video and guide creation platform that turns screen recordings of your AI product into release notes videos and step-by-step guides, with AI voiceover, zooms and subtitles added automatically. Share one link per release that updates itself whenever the video changes.
3-day free trial, then $19/month.
What are release notes videos for AI software?
Release notes videos for AI software are short videos that show customers what changed, such as a renamed product area or a new way to add tools, and what to do now. AI products change so often that written changelogs pile up unread. Trainn creates release videos from recordings and writes the matching article.
Common release notes workflows for AI software
| Workflow | Who records it | Best format | Sensitive data on screen | What triggers an update |
|---|---|---|---|---|
| Explain a product area that was renamed | Product marketing manager | Video | None | Further renames |
| Show a new knowledge base setting in agent configuration | Product manager | Video | Agent settings | Setting changes |
| Explain the new way to add tools to an agent | Product manager | Video | Tool names | Builder changes |
| Show agent versions and publishing | Product manager | Step-by-step guide | Agent names | Versioning changes |
| Introduce automatic conversation tagging by topic and urgency | Product marketing manager | Video | Conversation data | Tagging options change |
What makes release notes hard for AI software teams?
Customers miss features that would help them
Problem
A new tagging feature ships and nobody turns it on.
How to handle it
Show it in use, where it lives.
Global customers need updates in their language
Problem
Customers outside English-speaking markets fall behind on changes.
How to handle it
Publish each release video in every supported language.
How Trainn creates release notes videos for AI software
- Solves: Customers don't read text release notes
Trainn's AI video agent
Record the change once. Trainn's AI video agent writes the narration and adds zooms, ready for review the same day. See how video creation works.
- Solves: Customers don't read text release notes
Generate Release Notes
Pick the week's videos and guides; Trainn writes a release notes article to publish with them.
- Solves: Customers miss features that would help them
Clip-by-clip editor
When a button changes again, replace only that clip in every video that shows it.
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Translate release videos into 30+ languages; Linked Videos keep each copy in sync.
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One link in emails, the changelog and the product, updated everywhere.
- Solves: Customers don't read text release notes
Video Description
Trainn writes a short summary under each video.
Enterprise security, privacy and compliance
- ISO 27001 certified
- SOC 2 Type 2 attested
- GDPR compliant
Recording AI software workflows safely
- Record releases in a staging workspace before launch.
- Use sample conversations and agent settings.
- Blur anything real with Blur a Spot. Automatic blur through Trainn's AI video agent is coming soon.
How AI software teams use Trainn
50–80%
Saves 50% to 80% of creation and maintenance time
When edits are needed, simply edit the video, fix and republish. Even when the video is embedded in an eLearning module, the fix will be instant.
Rob B.
Technical Training Strategy Manager
Verified G2 review
Source: Read Trainn reviews on G2
Frequently asked questions
What should release notes for AI software include?
Release notes for AI software should tell customers what changed, who it affects, what to do now and where to find the details, with a short video for any change that moves a screen or changes a step. Include:
- What changed, in plain words, with the customer benefit first.
- Who it affects, so each role knows whether to act.
- What to do now, especially for changes with a deadline.
- A short video for visual changes. For example: explain a product area that was renamed, show a new knowledge base setting in agent configuration and explain the new way to add tools to an agent.
- Links to the updated guide or help article, so customers can come back to it later.
Trainn's Generate Release Notes writes the article from your release videos. See how to turn screen recordings into release notes videos.
Should every release note include a video?
No. Make a video when a change moves a screen, changes a step or needs customers to act; small fixes and wording changes can stay in the written notes. A simple rule for AI software:
- Video: new or redesigned workflows, such as “explain a product area that was renamed” or “show a new knowledge base setting in agent configuration”.
- Video plus step-by-step guide: changes customers must act on before a deadline.
- Text only: bug fixes, performance improvements and minor label changes.
- Update, don't duplicate. If an existing help video shows the old screen, replace that clip instead of adding a new video.
Trainn's clip-by-clip editor replaces only the changed clip, and every shared link updates.
How long should a release notes video be?
Keep each release notes video under a minute and focused on one change: 15–30 seconds for a simple announcement, and up to a minute when customers need to see a new step. Tips:
- One change per video, so customers can find and share the exact update they need.
- Show the new step in the product, not slides about it.
- Add captions, because many people watch release videos without sound.
- Translate for global customers. Trainn translates each video into 30+ languages and keeps translated copies in sync.
Trainn's AI video agent turns a quick screen recording into a narrated release video on the same day.
How much does Trainn cost?
Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your AI software, such as “explain a product area that was renamed”, and publish it as a video and a step-by-step guide before you pay.
- Creator plan: $19 per month for one creator, with up to 15 videos and guides.
- More creators or more content: compare every plan on the Trainn pricing page.
Related
Trainn is an AI-powered product video and guide creation platform that turns screen recordings into product demo videos, training videos, onboarding videos, step-by-step guides, and interactive walkthroughs. Trainn also delivers this content externally through a branded no-code LMS, or in-app through embedded tutorials to train customers at scale.
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