video-led customer education

Educate customers to use your product better.

Trainn is the only video-led customer education platform that helps you onboard, educate and train customers at scale.

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Trusted by leading SaaS companies...

Trainn customer education | Webengage Academy Trainn customer education strategy for Plum Trainn customer onboarding for Wingman
Trainn customer education | Hackerrank help videos Video-led customer education for Coherent Customer Training

Wingman by clari found Loom to be ineffective for their customer education strategy. Read why.

Success and support teams in most SaaS businesses struggle to deploy a bespoke customer education strategy…
Top barriers being fragmented tools, and limited resources — leading to poor adoption, churn, and choking the true potential of retention revenue.
~40%

People share negative experiences 40% more than positive ones.

~67%

The top barrier claimed for producing learning content is limited resources.

>50%

On a survey, more than half claimed videos are better training assets.

66%

66% of businesses don’t make videos cause it’s time-consuming.

37%

Making videos are expensive, claim 37% of the businesses.

x2

It takes at least double the time claimed to deploy a fully-functional LMS.

Why customer education?

~74% CHANCE OF CHURN

Complicated onboarding makes 74% of potential customers to churn away.

25%-125% REVENUE BOOST

5% increase in customer retention results in 25% - 125% revenue boost.

~80% SECURE FUTURE PROFITS

80% of your future profits come from 20% of your existing customers.

customer education platform trainn

Do customer education without limits.

Unified Customer Education Platform to fight churn, boost product adoption, reduce time-to-value through better customer onboarding.

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  • In-built video authoring tool for product tutorials, with multi-language text-to-speech.
  • Set up a bespoke customer education with localised courses, certifications.
  • Offer effective customer training via links, in-app embeds, collections or a no-code video hub.

“My first video under 5 minutes.

“From 2.5 weeks in the past, to a day”

“Extremely user-friendly.”

“A wonderful support team”

“Trainn is helping us solve for the biggest painpoint - customer education

“Simple, intutive interface.”

“Trainn has catalyzed our efforts...”

“Hands down simpler than Loom and other video editing tools”

“Super simple to keep videos updated

“We built onboarding & support with Trainn at its epicentre

“We hold the fort with a lean team, because of Trainn”

“We tried Trainn, and there was no looking back

Teams who care about Customer Education love Trainn