Implementation & setup guides for HR and payroll software

Trainn is an AI-powered product video and guide creation platform that turns screen recordings of your HR and payroll product into implementation and setup guides and step-by-step guides, with AI voiceover, zooms and subtitles added automatically. Bundle every setup step into one collection and see how far each customer has got.

3-day free trial, then $19/month.

What are implementation & setup guides for HR and payroll software?

Implementation and setup guides for HR and payroll software are step-by-step instructions for registering with tax agencies, setting up benefits and connecting other systems. Each US state has its own registration steps, and a missing account number blocks tax filing. Trainn creates the guides from one recording, writing each step for you.

Common implementation & setup workflows for HR and payroll software

Common implementation & setup workflows for HR and payroll software
WorkflowWho records itBest formatSensitive data on screenWhat triggers an update
Register for state tax accounts when hiring in a new state Implementation specialist Step-by-step guide Company tax IDs State rules change
Give the payroll provider access to the state tax agency Implementation specialist Step-by-step guide Agency logins Agency site changes
Enter state tax account numbers once a work address is added Implementation specialist Step-by-step guide Account numbers Form changes
Set up benefits: carriers, plans and enrollment rules Implementation specialist Video Plan details Benefits setup changes
Connect your payroll account to an AI assistant through MCP (Model Context Protocol) Solutions engineer Step-by-step guide Access keys MCP server changes

What makes implementation hard for HR and payroll software teams?

Small configuration mistakes break integrations

Problem

One missing tax account number blocks filing.

How to handle it

Show every required field before payroll runs.

Customers lose track of where they are in setup

Problem

Registration statuses differ by state and take days.

How to handle it

Keep each state's steps in one tracked collection.

Technical steps are hard to follow from text alone

Problem

Tax agency sites are confusing and change often.

How to handle it

Pair each step with a screenshot.

How Trainn creates implementation & setup guides for HR and payroll software

Enterprise security, privacy and compliance

  • ISO 27001 certified
  • SOC 2 Type 2 attested
  • GDPR compliant

Recording HR & Payroll workflows safely

  • Record setup in a demo company with sample tax IDs.
  • Never record a real tax agency login.
  • Blur anything real with Blur a Spot. Automatic blur through Trainn's AI video agent is coming soon.

How HR and payroll teams use Trainn

People with no video experience now create videos themselves

Our moment of spark—the first moment of spark—was actually putting the tool not in front of our content producers. When we put Trainn in front of people who had little to no experience creating videos, we saw them being able to create them fairly easily.

Fa Lujan Waisberg

Sr. Manager, Strategic Programs

Source: ServiceNow customer story

Frequently asked questions

What should an implementation guide for HR and payroll software include?

An implementation guide for HR and payroll software should take the person rolling out the product through every setup step in order, with the exact values to enter, a screenshot of each field and a check that each step worked. Include:

  • What's needed before starting: admin access, accounts in connected systems and the people who own each step.
  • Every setup step, in order: register for state tax accounts when hiring in a new state, give the payroll provider access to the state tax agency, enter state tax account numbers once a work address is added, set up benefits: carriers, plans and enrollment rules and connect your payroll account to an AI assistant through MCP (Model Context Protocol).
  • Exact values and screenshots. Field names, settings and where to paste each value, so nothing is left to guesswork.
  • Sensitive values handled safely. Company tax ids and similar details should be test values in the guide, never real ones.
  • A check after each step, so problems surface during setup rather than after go-live.
  • Where to get help if a step fails.

Trainn's step-by-step guide generator writes each step and captures each screenshot from a single recording.

Should setup steps for HR and payroll software be videos or written guides?

Mostly step-by-step guides, with short videos only where a step needs explaining. Setting up HR and payroll software means copying exact values into the right fields, and people copy more accurately from a written step with a screenshot than from a paused video. A practical split:

  • Use guides for exact settings, such as “register for state tax accounts when hiring in a new state” or “give the payroll provider access to the state tax agency”. Each step gets a screenshot of the exact field.
  • Use a short video to explain why a step matters, or what happens next, when text alone would leave people guessing.
  • Make both from one recording. Trainn produces the video and the written guide together, so each person can use the format they prefer.
  • Make it clickable when people should practise. Publish the same recording as an interactive guide.

See how to turn screen recordings into SOP documentation.

How do you keep HR and payroll setup guides current when tax rules change?

Update only the steps that a tax or rule change affects, instead of rewriting the whole guide. HR and payroll setup changes for outside reasons, such as new state registration steps or a new tax agency page, so guides need regular, small updates:

  • Know what triggers updates: hiring in a new state, changes to state tax registration pages, year-end rate changes and new benefits rules.
  • Edit single steps. In Trainn's guide editor you can change one step and its screenshot without recapturing the guide.
  • Keep the same link. Every place the guide is shared shows the updated version automatically.
  • Review guides on a schedule, for example before open enrollment and before year end.

See how often to update step-by-step guides.

How much does Trainn cost?

Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your HR and payroll software, such as “register for state tax accounts when hiring in a new state”, and publish it as a video and a step-by-step guide before you pay.

  • Creator plan: $19 per month for one creator, with up to 15 videos and guides.
  • More creators or more content: compare every plan on the Trainn pricing page.