How to Tag Someone in Zendesk?

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Here’s a step by step tutorial on how to tag someone in Zendesk tickets:

1. Open the chat where you want to tag a member.

How to tag in zendesk - step 1

2. Use the @mention to tag a user.

How to tag in zendesk - step 2

3. Select if you want the @mention to be a public reply or added as an internal note.

How to tag in zendesk - step 3

4. Submit the reply.

How to tag in zendesk - step 4

Congratulations! You just learnt how to tag someone in Zendesk support.