Product videos and guides for ERP and supply chain software

Most ERP and supply chain software companies need one type of product video for each stage of the customer lifecycle where customers get stuck. For ERP and supply chain software, that means:

• Product demo videos: Show planners and operations leaders an online order becoming a production order, live stock by bin and supplier trends.
• Product training videos: Teach buyers, planners and warehouse staff partial receipts, tenders, planning runs and reports.
• Implementation & setup guides: Walk teams through store and accounting connections, intercompany flows, shipping apps and planning settings.
• Admin & configuration videos: Show admins who can buy, delete or run planning before they change access.
• Release notes videos: Explain new supplier views, new connections and changes to how orders sync.
• Help center & support videos: Answer the daily questions, like orders that didn't sync or quantities that don't match.

Trainn creates each of these from screen recordings. See how video creation works.

ERP training teaches the people who use an ERP system, such as buyers, planners, warehouse staff and finance, how to do their daily work in it. It's usually delivered by role and by site, often in several languages:

• Buyers: receiving purchase orders, including partial receipts, and comparing supplier offers.
• Planners: running planning cycles and replenishment.
• Warehouse staff: finding items by location and completing operations on the shop floor.
• Finance and controllers: reports and accounting connections.

Short, chaptered lessons in each site's language replace repeated live sessions. See product training videos for ERP and supply chain software.

Let the people who know each workflow record it, and let AI do the editing. At most ERP and supply chain software companies that means solution consultant, product marketing manager, customer success manager and implementation consultant, none of whom need video skills:

• Record the workflow once in a test account, at a normal pace, with no script or studio microphone.
• Let AI edit. Trainn's AI video agent writes the narration, removes pauses and mistakes, adds zooms and applies your branding.
• Reuse recorded calls. Upload a past onboarding or training call and get short, focused videos from it.
• Keep a reviewer in the loop. The agent never publishes on its own, so a product or compliance reviewer approves every video.
• Get a guide for free. Every video also becomes a step-by-step guide.

For a method, see how to turn screen recordings into tutorial videos.

Create each video and step-by-step guide once, then publish it wherever operations teams already look for help, so the answer reaches them inside their work instead of on your website:

• Inside the product. Short walkthroughs shown as in-app guides help operations teams on the exact screen where they get stuck.
• In the help center. A video and its guide embedded in each help center article answer questions without a support ticket.
• In a branded academy. Onboarding and role-based courses can sit in a branded customer academy, so new users can start on day one.
• In emails and support replies. One share link works everywhere, and when a screen changes the same link shows the updated video.

ERP implementations vary widely with company size, number of sites and integrations, so there is no standard timeline. Training and setup are a large part of it, and that's where videos and guides cut time:

• Setup guides for each connection, such as online stores, accounting software and shipping apps, so steps don't wait for a consultant.
• Role-based training before go-live, so buyers, planners and warehouse staff aren't learning on the day the system switches over.
• Lessons in each site's language, instead of repeating live sessions for every plant and warehouse.
• Progress you can see. Trainn shows which guides and lessons each site has opened.

See implementation and setup guides for ERP and supply chain software.

Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your ERP and supply chain software, such as one setup or support workflow, and publish it as a video and a step-by-step guide before you pay.

• Creator plan: $19 per month for one creator, with up to 15 videos and guides.
• More creators or more content: compare every plan on the Trainn pricing page.