Customers only use the basic features
Teams enter orders but never use tenders or planning runs.
Teach one advanced feature per lesson.
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Trainn is an AI-powered product video and guide creation platform that turns screen recordings of your ERP and supply chain product into product training videos and step-by-step guides, with AI voiceover, zooms and subtitles added automatically. Publish them as courses in a branded customer academy and see who completed them.
3-day free trial, then $19/month.
Product training videos for ERP and supply chain software are short lessons that teach buyers, planners and warehouse staff the work beyond go-live, such as receiving partial orders or running a planning cycle. Warehouses hire temporary staff for peak seasons, so lessons must be easy to hand out. Trainn creates them from recordings, split into chapters.
| Workflow | Who records it | Best format | Sensitive data on screen | What triggers an update |
|---|---|---|---|---|
| Receive a purchase order in parts | Customer success manager | Video | Order quantities | Receiving screen changes |
| Partly complete a manufacturing order | Customer success manager | Video | Order numbers | Shop floor changes |
| Compare supplier offers with a purchase tender | Solution consultant | Video with chapters | Supplier prices | Tender tools change |
| Run a planning cycle and launch replenishment | Solution consultant | Video with chapters | Stock levels | Planning rules change |
| Build data reports | Customer success manager | Step-by-step guide | Cost figures | Report builder changes |
Teams enter orders but never use tenders or planning runs.
Teach one advanced feature per lesson.
A planning run touches demand, stock and suppliers.
Show it end to end, one chapter per stage.
Peak-season warehouse staff need the basics every year.
Keep a starter course ready.
Upload a recorded training session. Trainn's AI video agent cuts it into focused lessons with clean narration for review. See how video creation works.
Split the planning lesson into chapters so planners jump to the stage they need.
Consultants explain naturally; Trainn turns it into a clean AI voice.
Translate lessons into 30+ languages for sites in every country.
Group a warehouse starter course and share it in a customer training academy.
See who finished each lesson and nudge sites that skipped advanced ones.
With the Posist Academy built on Trainn, we are able to train customers in Latin America, India, and Thailand. The best feature is the one where you can auto-translate a single video into multiple global languages.
Shambhavi Pandey
Lead Customer Research
Source: RestroWorks Academy (previous Posist) customer story
Start with the advanced workflows established operations teams use least, record each one as a short lesson in a test account, and group the lessons into courses by role. A simple process for ERP and supply chain software:
For more on planning, see building a customer training program.
Yes. AI makes ERP training videos much faster to produce, which matters because ERP rollouts need lessons for many roles, sites and languages. Where AI helps most:
A person still reviews every lesson before it is published, because ERP steps must be exact.
Measure customer training ROI by comparing what trained operations teams do differently with the cost of training them: wider feature use, fewer support tickets and less live-training time for your team. What to track for ERP and supply chain software:
Trainn's video analytics show who watched each lesson and where viewers stopped.
Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your ERP and supply chain software, such as “receive a purchase order in parts”, and publish it as a video and a step-by-step guide before you pay.