Product training videos for ERP and supply chain software

Trainn is an AI-powered product video and guide creation platform that turns screen recordings of your ERP and supply chain product into product training videos and step-by-step guides, with AI voiceover, zooms and subtitles added automatically. Publish them as courses in a branded customer academy and see who completed them.

3-day free trial, then $19/month.

What are product training videos for ERP and supply chain software?

Product training videos for ERP and supply chain software are short lessons that teach buyers, planners and warehouse staff the work beyond go-live, such as receiving partial orders or running a planning cycle. Warehouses hire temporary staff for peak seasons, so lessons must be easy to hand out. Trainn creates them from recordings, split into chapters.

Common product training workflows for ERP and supply chain software

Common product training workflows for ERP and supply chain software
WorkflowWho records itBest formatSensitive data on screenWhat triggers an update
Receive a purchase order in parts Customer success manager Video Order quantities Receiving screen changes
Partly complete a manufacturing order Customer success manager Video Order numbers Shop floor changes
Compare supplier offers with a purchase tender Solution consultant Video with chapters Supplier prices Tender tools change
Run a planning cycle and launch replenishment Solution consultant Video with chapters Stock levels Planning rules change
Build data reports Customer success manager Step-by-step guide Cost figures Report builder changes

What makes training hard for ERP and supply chain software teams?

Customers only use the basic features

Problem

Teams enter orders but never use tenders or planning runs.

How to handle it

Teach one advanced feature per lesson.

Some features are hard to explain in a help article

Problem

A planning run touches demand, stock and suppliers.

How to handle it

Show it end to end, one chapter per stage.

New people on the customer side need retraining

Problem

Peak-season warehouse staff need the basics every year.

How to handle it

Keep a starter course ready.

How Trainn creates product training videos for ERP and supply chain software

Enterprise security, privacy and compliance

  • ISO 27001 certified
  • SOC 2 Type 2 attested
  • GDPR compliant

Recording ERP & Supply Chain workflows safely

  • Record lessons in a training company with sample suppliers and stock.
  • Never show real costs or margins.
  • Blur anything real with Blur a Spot. Automatic blur through Trainn's AI video agent is coming soon.

How ERP and supply chain teams use Trainn

One video, many languages, customers in three regions

With the Posist Academy built on Trainn, we are able to train customers in Latin America, India, and Thailand. The best feature is the one where you can auto-translate a single video into multiple global languages.

Shambhavi Pandey

Lead Customer Research

Source: RestroWorks Academy (previous Posist) customer story

Frequently asked questions

How do you create product training videos for ERP and supply chain software customers?

Start with the advanced workflows established operations teams use least, record each one as a short lesson in a test account, and group the lessons into courses by role. A simple process for ERP and supply chain software:

  • Pick the workflows that matter after day 30. For example: receive a purchase order in parts, partly complete a manufacturing order and compare supplier offers with a purchase tender.
  • Record each workflow once at a normal pace. No script or studio microphone is needed.
  • Let AI handle the editing. Trainn's AI video agent writes the narration, removes mistakes and adds zooms, and can turn a recorded training call into short lessons.
  • Add chapters so viewers can jump to the exact step they need instead of replaying the whole lesson.
  • Group lessons into courses by role and share one link per course, for example in a customer training academy.

For more on planning, see building a customer training program.

Can AI help with ERP training?

Yes. AI makes ERP training videos much faster to produce, which matters because ERP rollouts need lessons for many roles, sites and languages. Where AI helps most:

  • Turning recordings into finished lessons. Record a workflow such as “receive a purchase order in parts” once; Trainn's AI video agent writes the narration, removes mistakes and adds zooms.
  • Turning long training calls into short lessons. Upload a recorded session and get focused lessons, one per task.
  • Translating for every site. Translate a finished lesson into 30+ languages with voiceover and subtitles, so plants and warehouses in different countries learn in their own language.
  • Keeping lessons current. When a release changes a screen, replace only the clip that changed.

A person still reviews every lesson before it is published, because ERP steps must be exact.

How do you measure the ROI of customer training?

Measure customer training ROI by comparing what trained operations teams do differently with the cost of training them: wider feature use, fewer support tickets and less live-training time for your team. What to track for ERP and supply chain software:

  • Use of advanced features taught in lessons, such as “receive a purchase order in parts”, before and after customers complete the course.
  • Support tickets on trained topics, for example questions about “partly complete a manufacturing order”.
  • Hours of live training replaced. Every self-paced lesson a customer completes is time your team didn't spend repeating the same session.
  • Completion and drop-off for each lesson, to see which ones work and which need fixing.

Trainn's video analytics show who watched each lesson and where viewers stopped.

How much does Trainn cost?

Trainn's Creator plan costs $19 per month and starts with a 3-day free trial. That's long enough to record one real workflow from your ERP and supply chain software, such as “receive a purchase order in parts”, and publish it as a video and a step-by-step guide before you pay.

  • Creator plan: $19 per month for one creator, with up to 15 videos and guides.
  • More creators or more content: compare every plan on the Trainn pricing page.