What Is LMS eLearning Content and How to Develop It?

What is eLearning Content?

eLearning content consists of digital training materials and resources designed to educate users through a Learning Management System (LMS). This usually includes product walkthroughs, onboarding training modules, knowledge-checking quizzes, and certification assessments for SaaS companies.

How to Pick The Right eLearning Content?

The eLearning content you want to pick for your LMS depends on various factors like:

1. Product Complexity

SaaS products with complex features and workflows require comprehensive LMS training modules with clear progression paths. Create a mix of eLearning content such as interactive courses, step-by-step guides, and practice scenarios. For self-explanatory products, short tutorial videos effectively teach users the basics.

2. Learning Objectives

If your LMS serves as a certification platform, include quizzes and assessments to validate user proficiency. If your LMS acts as a self-paced training hub, then optional knowledge checks will do the job.

3. Customer Learning Preferences

Your eLearning content should match your customers' diverse learning preferences. Technical users typically engage best with comprehensive product documentation. Non-technical roles prefer short video tutorials. Live webinars and virtual instructor-led training (VILT) provide the best engagement for interactive learning needs.

How to Develop eLearning Content for Your Customers?

1. Identify Your Training Needs

Break down your customers into clear segments based on their roles and objectives. Start by listing what each segment needs to learn about your product. Then, define specific training goals for each segment.
For example: By the end of this course, CSMs will be able to monitor customer health scores by setting up basic dashboards.
Tip: Think about common questions your support team receives – these are excellent topics for your first eLearning content.

2. Plan Your eLearning Content Structure

Organize your eLearning content from basic to advanced. Begin with essential onboarding content that every customer needs, then branch into role-specific training. For example: Start with "Getting Started with Your Product" before creating specialized tracks like "Reporting Basics."

3. Choose Your eLearning Content Types

Decide what types of eLearning content will work best for your plan. Consider mixing: short videos, step-by-step guides, interactive exercises, and quizzes.

4. Select Tools for eLearning Content Creation

Now that you understand your eLearning content needs, evaluate your LMS options based on how you'll create the eLearning content. Consider these questions:

• Do you want built-in content creation tools?
• Do you prefer to import existing training materials?
• How often will you need to update eLearning content?

What Are The Different Tools You Need to Develop eLearning Content?

FAQs on eLearning Content

1️⃣ What are the different eLearning content formats?

eLearning content for SaaS LMSs can be provided in various formats such as videos, interactive guides, PDFs, quizzes, certifications, infographics, webinars, VILTs, and eBooks.

2️⃣ What’s the difference between eLearning content and LMS?

eLearning content is the actual training materials learners use, while an LMS is a platform that helps you host, deliver, and track the training materials.

3️⃣ How Often Should You Update Your eLearning Content?

Your eLearning content needs to stay updated as new product features or UI changes roll out. You should also conduct a bi-monthly content audit to catch and update any outdated content.