How Posist Academy Offers Self-serve Training for 12,000 Customers in 50 Countries
Read how they did itSingle Sign-on authentication for users to access your training portal.
Personalize the Training experience based on user profiles.
Create professional videos using Trainn's built-in Video Authoring software.
Use the Course Builder to create chapters and group them into courses.
Enable learning through discussion threads and a Private Notes section.
Use certifications and assessments to reward users’ progress.
Your support team cannot be available 24*7. Power your Knowledge Base with bite-sized how to videos and bring down ticket volumes for low ACV customers.
Train and onboard everyone into your product ecosystem —your customers, teams, and partners. Watch them turn from users to evangelists.
Bring customers together, and enable peer-to-peer learning and discussions without the need to contact support. Reward them with certifications.
Create product walkthroughs, support videos, and training videos, in just 5 minutes, with professional quality. And edit them right away —all in Trainn.
Launch your Academy with full-fledged certifications & quizzes, product tutorials, and on-demand courses in multiple languages.
Let your users experience courses tailored to their role, company, or geography. Implement personalization at scale.
Track learner-level metrics, and the revenue impact of your customer training programs using Trainn's 360° Academy Dashboard.
Customers say offering poor self-service support is worse than not offering anything.
SourceEnterprises believe customer training positively impacts product adoption.
SourceNo 1 increase in investment companies are making in 2023 is Videos.
Source