How to Find Your Freshdesk API Key?

Created with Trainn AI

Here’s a step by step tutorial on how to find your Freshdesk API key:

1.Open Freshdesk. Click on the profile icon in the top right corner.

Freshdesk API key - Open freshdesk

2. Select "Profile settings" from the dropdown menu.

Freshdesk API key - profile settings

3. In the Profile settings page, click on "View API Key" on the right side.

Freshdesk API key - view API key

4. Check the "I'm not a robot" box to confirm your identity.

Freshdesk API key - I am not a robot checkbox

5. Copy-paste your API key as required to authenticate third-party solutions.

Freshdesk API key - copy and paste API key

6. You can reset the API Key, but note that this will disconnect all apps using this key. You'll need to update other apps with the new key to restore their connection.

Freshdesk API key - found the API key

Congratulations! You have successfully found your Freshdesk API key.