Here’s a step by step tutorial on how to find your Freshdesk API key:
1.Open Freshdesk. Click on the profile icon in the top right corner.
2. Select "Profile settings" from the dropdown menu.
3. In the Profile settings page, click on "View API Key" on the right side.
4. Check the "I'm not a robot" box to confirm your identity.
5. Copy-paste your API key as required to authenticate third-party solutions.
6. You can reset the API Key, but note that this will disconnect all apps using this key. You'll need to update other apps with the new key to restore their connection.
Congratulations! You have successfully found your Freshdesk API key.