What Are the Key Features of Freshdesk Free Plan?
Created with Trainn AI
Here’s a step by step tutorial of the key features of Freshdesk free plan:
1. Login to Freshdesk. Lets take a look at the key features of Freshdesk free plan.
2. Integrated Ticketing Across Email and Social: Manage all your customer communications in one place.
3. Ticket Dispatch: Automatically assign tickets to the right agents.
4. Knowledge Base: Create a self-service portal for your customers.
5. Ticket Trend Report: Analyze ticket patterns and improve support.
6. Out-of-the-Box Analytics and Reporting: Access pre-built reports and dashboards.
7. 24x7 Email Support: Get round-the-clock support via email.
Congratulations! You have successfully viewed all the key features of Freshdesk free plan.
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
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Wilmington, Delaware 19801
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