How to Install Apps from the Freshdesk Marketplace?

Created with Trainn AI

Here’s a step by step tutorial on how to install apps from the Freshdesk Marketplace:

1. Login to Freshdesk. Click on the "Admin" icon in the left navigation bar.

Freshdesk marketplace - Admin icon

2. Select "Support Operations" from the menu.

Freshdesk marketplace - Support Operations

3. Click on "Apps" under Support Operations.

Freshdesk marketplace - Apps

4. Select the app you wish to install.

Freshdesk marketplace - Apps marketplace

5. If you can't find the app you want, you can search for it easily.

Freshdesk marketplace - Apps marketplace

6. You can also filter by categories to search for an app.

Freshdesk marketplace - Filter categories

7. For example, you'd like to install Google Calendar. In the search bar, type "calendar" and select "Google Calendar" from the dropdown list.

Freshdesk marketplace - Install Google Calendar

8. Click on "Install" and enter the necessary credentials, and the app will be installed in your helpdesk.

Freshdesk marketplace - Install Google Calendar button

Congratulations! You have successfully installed an app from the Freshdesk marketplace.