Trainn is a no-code Knowledge Base Builder that helps you create help content and set up a self-service Knowledge Base, without writing a single line of code.
Trainn’s content creation suite helps you create help videos with AI voiceovers, how-to guides , and help docs in minutes.
01Easily set your Knowledge Base access to public or private with a click. Allow users to log in with SSO and SAML authentication.
02Customize your Knowledge Base with your logo, colors, and fonts, and configure a custom domain for your Knowledge Base.
03Trainn helps you embed your Knowledge Base in-app and on your site for quicker, more accurate responses to customer queries.
04Recording your voice for over 100 help videos is impossible. Trainn’s AI text-to-speech converter automatically turns your screen recording into an accurate voiceover. Pick from a library of accents, and tones to match your needs.
Create a help video in English and convert it into 20+ languages in one click. Build a multi-language Knowledge Base to support your global customer base without hiring expensive voiceover artists and recording studios.
You cannot create new help videos with every feature release. With Trainn’s update-on-the-go feature, replace the old clips with the new clips and your content will automatically update everywhere it's used.
Trainn’s Knowledge Base Builder automatically selects and suggests relevant content for users to consume.
Trainn generates contextual titles and summaries for your videos and guides, ensuring your help content boosts organic traffic via SEO.
Trainn automatically incorporates zoom, transitions, and spotlights to enrich your help videos and guides. This ensures users focus on crucial steps.
Set clear standards for how to write and create knowledge base content. This ensures consistency and clarity and maintains your brand voice.
01To enhance discoverability, use relevant keywords in articles, videos, and guide titles to ensure they appear in search results.
02You can place your community as a category inside your help center where users can share insights, tips, and solutions.
03Use Trainn’s AI features like automatically generated subtitles and multi-lingual AI videos to help customers across different geographies.
04People are feeling more pressed for time. Our customers always ask for quick 1-minute tutorial videos to learn the product. It took exactly 45 days to create over 100 tutorial videos, review, and publish the Learning Center on Trainn. Now we have a self-serve resource that customers can lean on and learn from.
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BuildOps
Start simple with these steps:
Pick a Knowledge Base software that suits your business needs.
Decide the topics you should cover.
Organize your topics into categories.
Create videos, help docs, and guides.
Publish your Knowledge Base as private or public.
Analyse the content performance and improve.
Start simple with these steps:
Pick a Knowledge Base software that suits your business needs.
Decide the topics you should cover.
Organize your topics into categories.
Create videos, help docs, and guides.
Publish your Knowledge Base as private or public.
Analyse the content performance and improve.