How to Create a Report on Zendesk Explore?

Created with Trainn AI

Here’s a step by step tutorial on how to create a report on Zendesk Explore:

1. Go to Explore (Reporting), Click on the "Report icon" in the navigation bar.

Creating a Report in Zendesk Explore - Step 1

2. Click on "New report" to start creating new report.

Creating a Report in Zendesk Explore - Step 2

3. Select a Dataset that you want to measure.

Creating a Report in Zendesk Explore - Step 3

4. Select a detailed dataset from the selected Dataset.

Creating a Report in Zendesk Explore - Step 4

5. In the Dataset panel on the right, review the metrics included in the selected dataset.

Creating a Report in Zendesk Explore - Step 5

6. Click on "Start report" to create a report.

Creating a Report in Zendesk Explore - Step 6

7. Click on "New Report" at the top to add a title to the report.

Creating a Report in Zendesk Explore - Step 7

8. In the Metrics section, Click on "Add" to choose a numerical value to measure.

Creating a Report in Zendesk Explore - Step 8

9. In the Metrics panel that appears, select the metric that has to be measured.

Creating a Report in Zendesk Explore - Step 9

10. Click on "Apply" after choosing the metrics.

Creating a Report in Zendesk Explore - Step 10

11. The result of the selected metric is shown here.

Creating a Report in Zendesk Explore - Step 11

12. In the Columns section, click on "Add" to select attributes for analysis.

Creating a Report in Zendesk Explore - Step 12

13. In the Columns panel that appears, select the attributes to analyze.

Creating a Report in Zendesk Explore - Step 13

14. Click on "Apply" after choosing attributes.

Creating a Report in Zendesk Explore - Step 14

15. In the Rows section, click "Add" to select attributes for analysis.

Creating a Report in Zendesk Explore - Step 15

16. In the Rows panel that appears, click to select attributes to analyze.

Creating a Report in Zendesk Explore - Step 16

17. Click on "Apply" after choosing attributes.

Creating a Report in Zendesk Explore - Step 17

18. Click on the "Visualization icon"  on the right to select how the report must be presented.

Creating a Report in Zendesk Explore - Step 18

19. Select how the data should be presented from the Visualization panel.

Creating a Report in Zendesk Explore - Step 19

20. Click on the "Chart Configuration icon" to configure the charts further.

Creating a Report in Zendesk Explore - Step 20

21. Set the display and appearance of the chart from the Chart configuration panel.

Creating a Report in Zendesk Explore - Step 21

22. After editing the chart, click on "Save" at the top right to save the report.

Creating a Report in Zendesk Explore - Step 22

Congratulations! You have successfully created a Report on Zendesk Explore.