Knowledge Base Articles Generator
Generate concise and interactive knowledge base articles in minutes using Trainn Guides. No developer dependencies required.
How to Create a Knowledge Base Article in 5 Mins?
Record
Turn on your Trainn extension record your workflow. Trainn will automatically capture your screen interactions into a knowledge base article
01Edit
Customize the article the way you want with our robust features.
02Share / Embed
Share knowledge base articles in 1 click. Copy and paste code to embed anywhere.
03Create a Knowledge Base Article With Trainn’s Guides
Record your screen
Turn on the Trainn extension and record your screen. Trainn’s knowledge base article generator automatically captures your interactions into screenshots, writes descriptions, and delivers an easy-to-read knowledge base article.
Edit and customise
Share or embed
Analyze and improve
Powerful Features to Create 100+ Knowledge Base Articles at Scale
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AI-Generated Article Titles
Trainn analyzes your product interactions during screen recording. It generates a title that exactly explains each step.
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Generate Interactive Knowledge Base Articles in Seconds
Trainn allows you to transform your step-by-step articles into interactive articles with the click of a button.
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Automated spotlights
Trainn analyses your screen interactions and automatically adds spotlights to the important actions in each step.
4 Tips For Creating a Knowledge Base Article
Add a CTA
Customers read a knowledge base article to resolve a query about your product. Add relevant CTA to drive them to the ideal next step.
01Create articles for the most common queries
Analyze your past support tickets and shortlist the recurring customer queries. Create articles that answer these queries.
02Add a supporting how-to video
Customers prefer different forms of learning content. Complement your knowledge base article with how-to videos.
03Collect feedback
Use emoji reactions or a slider to receive feedback on how useful your article is for resolving a particular issue. Iterate accordingly.
04People are feeling more pressed for time. Our customers always ask for quick 1-minute tutorial videos to learn the product. It took exactly 45 days to create over 100 tutorial videos, review, and publish the Learning Center on Trainn. Now we have a self-serve resource that customers can lean on and learn from.
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asked questions
What is a User Manual?
A user manual is a guidebook that a user is given to ensure they are utilizing a system, product, or service correctly. It is sometimes referred to as a user handbook or instruction manual. These documents include comprehensive details on several topics, including functions, standards and norms, troubleshooting techniques, and more.
Can I share my user manual with others?
Can I edit the user manual once they are created?
A user manual is a guidebook that a user is given to ensure they are utilizing a system, product, or service correctly. It is sometimes referred to as a user handbook or instruction manual. These documents include comprehensive details on several topics, including functions, standards and norms, troubleshooting techniques, and more.
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
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