Rethinking Customer Education One Blog at a Time

Customer Education
5/16/2023
How to Create a Process Document

How to Create a Process Document

Discover how to create a process document with our blog, and say goodbye to chaos and hello to efficiency!

Customer Experience
5/8/2023
5 Ways to Improve Customer Experience

5 Ways to Improve Customer Experience

If you're dealing with low customer satisfaction and high churn rates, improving customer experience can save your business. Here is how you can do it.

Customer Education
4/27/2023
5 Strategies for Boosting Customer Training ROI

5 Strategies for Boosting Customer Training ROI

Learn five strategies for maximizing your customer training ROI. Improve engagement, measure effectiveness, target your audience & continuously improve your program.

Video Hacks
4/27/2023
5 Ways to Use Videos in Customer Lifecycle

5 Ways to Use Videos in Customer Lifecycle

Using videos in the customer lifecycle can be the game-changer you need for your B2B SaaS business. Here’s how you can use it to drive higher engagement and more repeat sales.

Video Creation
4/26/2023
How to Make a Product Demo Video in Six Steps

How to Make a Product Demo Video in Six Steps

Recording a product demo takes 90 seconds. Everything after you press stop is where the hours go. Here is the six-step workflow that removes it.

Customer Onboarding
4/26/2023
How to Improve Your Customer Onboarding Process: Steps and Best Practice

How to Improve Your Customer Onboarding Process: Steps and Best Practice

Most teams improve onboarding by adding touchpoints. Map, Mark, Move removes the bottleneck instead.