Enhancing B2B Customer Retention Via Personalization
With high-rising competition in the global SaaS industry, customer retention is a top priority in the business landscape. How would personalization help in improving your customer retention? Read on!
Why Should You Care About Your Customer Retention Metrics
What’s your customer retention rate formula? Here are some indispensable customer retention metrics that you should care about.
5 Customer Retention Strategies you Need for your B2B business in 2023 (with examples)
Starbucks is not what it seems. The recession is fast approaching. How do B2B SaaS companies survive in an era of low customer acquisition and churn.
Scuba Diving Into The Importance of Customer Retention
Every business strives to acquire new customers. But customer retention is crucial to growth. Let's learn what customer retention is and why it is so necessary.
Accelerating product adoption beyond the first session
After deducing a stellar adoption strategy, you need to think about a post-adoption strategy: think about your stickiest features — something deeper, sophisticated, and, harder to adopt. These are the features that hold the true value of your product, making it difficult to reject and replace.
The dream team - Who owns product adoption?
Each stage in the product adoption journey must align with the functional responsibilities of various departments and teams. Together, they can create a meaningful product adoption journey increasing user engagement and shortening the TTV
