Overcoming Customer Churn through Video-based Customer Education
Customer churn has become quite the challenge for SaaS businesses operating around the globe. How can video-based customer education help? Keep reading on.
5 Ways to Reduce Churn with Customer Onboarding
Product owners should nurture new customers by educating them about the product and its value. Customer onboarding is the best place to communicate this value.
5 Ways to Reduce Customer Churn Through Customer Education
Worried about how to reduce customer churn in the B2B customer segment? Here are 5 powerful customer retention strategies you can implement in under 5 minutes.
Enigma of Customer Churn: How to Predict and Prevent It?
Customer Churn can crush your business if unattended. Find out how to reduce churn and improve your bottom line with tips on improving the onboarding experience, customer service, and product adoption with Trainn.
Accelerating product adoption beyond the first session
After deducing a stellar adoption strategy, you need to think about a post-adoption strategy: think about your stickiest features — something deeper, sophisticated, and, harder to adopt. These are the features that hold the true value of your product, making it difficult to reject and replace.
The dream team - Who owns product adoption?
Each stage in the product adoption journey must align with the functional responsibilities of various departments and teams. Together, they can create a meaningful product adoption journey increasing user engagement and shortening the TTV
