Rethinking Customer Education One Blog at a Time

Customer Education
4/27/2023
5 Strategies for Boosting Customer Training ROI

5 Strategies for Boosting Customer Training ROI

Learn five strategies for maximizing your customer training ROI. Improve engagement, measure effectiveness, target your audience & continuously improve your program.

Video Hacks
4/27/2023
5 Ways to Use Videos in Customer Lifecycle

5 Ways to Use Videos in Customer Lifecycle

Using videos in the customer lifecycle can be the game-changer you need for your B2B SaaS business. Here’s how you can use it to drive higher engagement and more repeat sales.

Video Creation
4/26/2023
How to Make a Product Demo Video in Six Steps

How to Make a Product Demo Video in Six Steps

Recording a product demo takes 90 seconds. Everything after you press stop is where the hours go. Here is the six-step workflow that removes it.

Customer Onboarding
4/26/2023
How to Improve Your Customer Onboarding Process: Steps and Best Practice

How to Improve Your Customer Onboarding Process: Steps and Best Practice

Most teams improve onboarding by adding touchpoints. Map, Mark, Move removes the bottleneck instead.

Customer Experience
4/18/2023
5 Ways to Combine Customer Support and Customer Success

5 Ways to Combine Customer Support and Customer Success

Learn how to combine customer support and education for B2B SaaS success. Boost customer satisfaction and retention with these 5 practical tips.

Customer Education
4/6/2023
Measuring the Success of Customer Education Programs: 7 Key Metrics

Measuring the Success of Customer Education Programs: 7 Key Metrics

Learn why measuring customer education programs' impact is important and gauging their success with these 7 key metrics.