How to Export Tickets from Zendesk?

Created with Trainn AI

Here’s a step by step tutorial on how to export tickets from Zendesk:

1. In the navigation bar, click on the "Zendesk Explore" option.

export tickets from zendesk - step 1

2. Click the "Take me to Explore" button at the bottom of the page.

export tickets from zendesk - step 2

3. In the top right corner, click on "Create dashboard".

export tickets from zendesk - step 3

4. In the modal, click the "Select" button for the Blank dashboard option.

export tickets from zendesk - step 4

5. Now let's start adding items to create our dashboard.

export tickets from zendesk - step 5

6. Click on "Report" in the sidebar to add it to the dashboard.

export tickets from zendesk - step 6

7. In the Reports modal, click on the search bar.

export tickets from zendesk - step 7

8. Type "ticket" in the search bar and select ticket data you want to add to your dashboard.

export tickets from zendesk - step 8

9. Click the export icon labeled "Export dashboard" at the top.

export tickets from zendesk - step 9

10. In the modal, click the "Export dashboard" button.

export tickets from zendesk - step 10

11. Let's rename our dashboard.

export tickets from zendesk - step 11

12. Enter "Ticket Export" in the text field and click "Save" to update the dashboard name.

export tickets from zendesk - step 12

13. You can edit, modify or add reports anytime by finding your dashboard in the menu options.

export tickets from zendesk - step 13

Congratulations! You have successfully learnt how to export tickets from Zendesk by creating dashboards.