Customer experience and feedback are essential, but can we rely on them entirely to build the product? How do we develop new features while also being mindful of customer perceptions and experiences?
If customer value changes at different stages of growth, what happens to customer value at fast-moving companies where change is the norm?
Is customer value a two-way stream? If so, how do we understand the importance of customer value beyond a formula?
Every business strives to acquire new customers. But customer retention is crucial to growth. Let's learn what customer retention is and why it is so necessary.
What type of onboarding is your customer comfortable with? Let us explore High-touch onboarding and low-touch onboarding along with the rising hero on the horizon - tech touch onboarding.
The only three things you need to know to set up a successful low-touch onboarding experience for your customers.