A tech recession looms above, and customer spending seems to have seized. B2B companies feel the wrath of revenue cuts. What can you do today to throw the light on the dark area beyond the mountains where the endless void of churn takes over?
We speak to Jovi Pinon, startup program lead at SaaStock, on how to make the best of the three-day event.
Onboarding is the blue pill needed to dissolve cognitive dissonance in post-purchase. Let’s understand the best practices in onboarding with the help of a customer’s post-purchase psyche with Ryan Kirkpatrick from CoProcure, ex-Superhuman.
Customer training is a process along your customer’s journey, during all phases of the customer lifecycle. Training and education can play a pivotal role in increasing sales and retention.