We speak to Jovi Pinon, startup program lead at SaaStock, on how to make the best of the three-day event.
Onboarding is the blue pill needed to dissolve cognitive dissonance in post-purchase. Let’s understand the best practices in onboarding with the help of a customer’s post-purchase psyche with Ryan Kirkpatrick from CoProcure, ex-Superhuman.
Customer training is a process along your customer’s journey, during all phases of the customer lifecycle. Training and education can play a pivotal role in increasing sales and retention.