Rethinking Customer Education One Blog at a Time
High-touch vs. low-touch onboarding (and the unassuming hero called tech touch)
What type of onboarding is your customer comfortable with? Let us explore High-touch onboarding and low-touch onboarding along with the rising hero on the horizon - tech touch onboarding.
Making the most of SaaStock 2022: Tips from an insider, Jovi Pinon
We speak to Jovi Pinon, startup program lead at SaaStock, on how to make the best of the three-day event.
Winning your Users after Purchase using Onboarding with Ryan Kirkpatrick
Onboarding is the blue pill needed to dissolve cognitive dissonance in post-purchase. Let’s understand the best practices in onboarding with the help of a customer’s post-purchase psyche with Ryan Kirkpatrick from CoProcure, ex-Superhuman.
3 Ways to Prepare an Easy Customer Onboarding: The Race Car Approach
The only three things you need to know to set up a successful low-touch onboarding experience for your customers.
Why Customer Onboarding Matters in SaaS: The 3 Advantages for your Revenue
The secret to creating loyal customers lies in onboarding. We talk to Donna Weber, the customer onboarding expert about how one can set up an onboarding process to achieve success.
5 Ways to Ace Customer Onboarding with Videos
How do you navigate through the islands of customer onboarding avoiding churn and reaching the raving fans on the other side?
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
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