Rethinking Customer Education One Blog at a Time

Customer Education
2/22/2023
Five ways to approach customer education for your SaaS business

Five ways to approach customer education for your SaaS business

Lately, companies have realized the importance of focusing on customer education as a retention strategy. How can your B2B SaaS business make the best use of it?

LMS
2/20/2023
The New Age Customer Education LMS: How does the next generation of learning management systems look like for your customers?

The New Age Customer Education LMS: How does the next generation of learning management systems look like for your customers?

Is GPT the end of humanity? Are integrations the gateway to product adoption? How do traditional learning management systems cope in the world of goldfish attention span?

Customer Churn
1/25/2023
Enigma of Customer Churn: How to Predict and Prevent It?

Enigma of Customer Churn: How to Predict and Prevent It?

Customer Churn can crush your business if unattended. Find out how to reduce churn and improve your bottom line with tips on improving the onboarding experience, customer service, and product adoption with Trainn.

Customer Retention
1/24/2023
5 Customer Retention Strategies you Need for your B2B business in 2023 (with examples)

5 Customer Retention Strategies you Need for your B2B business in 2023 (with examples)

Starbucks is not what it seems. The recession is fast approaching. How do B2B SaaS companies survive in an era of low customer acquisition and churn.

Customer Experience
1/24/2023
Improving your customer value with customer experience: Tips from Colin Crowley (PART 3)

Improving your customer value with customer experience: Tips from Colin Crowley (PART 3)

Customer experience and feedback are essential, but can we rely on them entirely to build the product? How do we develop new features while also being mindful of customer perceptions and experiences?

Customer Experience
1/19/2023
Understanding customer value at companies where everything is fast-moving with Colin Crowley (PART 2)

Understanding customer value at companies where everything is fast-moving with Colin Crowley (PART 2)

If customer value changes at different stages of growth, what happens to customer value at fast-moving companies where change is the norm?