Customer training is a process along your customer’s journey, during all phases of the customer lifecycle. Training and education can play a pivotal role in increasing sales and retention.
After deducing a stellar adoption strategy, you need to think about a post-adoption strategy: think about your stickiest features — something deeper, sophisticated, and, harder to adopt. These are the features that hold the true value of your product, making it difficult to reject and replace.
Each stage in the product adoption journey must align with the functional responsibilities of various departments and teams. Together, they can create a meaningful product adoption journey increasing user engagement and shortening the TTV
Product adoption is the doorway to reaching nearly every business goal. Reducing churn, retaining customers, increasing revenue, building brand loyalty.
The cat is out of the bag. You can actually build a better product adoption or onboarding flow with just a better-designed user experience. Read more to learn how...