Rethinking Customer Education One Blog at a Time
3 Mistakes to Avoid during Customer Onboarding in SaaS
Customer onboarding is where the journey of your relationship with them begins. Make your bond stronger by avoiding these common onboarding mistakes.
Revolution to Recession: 5 Ways Customer Education is Going to Save your SaaS Business in 2023
A tech recession looms above, and customer spending seems to have seized. B2B companies feel the wrath of revenue cuts. What can you do today to throw the light on the dark area beyond the mountains where the endless void of churn takes over?
High-touch vs. low-touch onboarding (and the unassuming hero called tech touch)
What type of onboarding is your customer comfortable with? Let us explore High-touch onboarding and low-touch onboarding along with the rising hero on the horizon - tech touch onboarding.
Making the most of SaaStock 2022: Tips from an insider, Jovi Pinon
We speak to Jovi Pinon, startup program lead at SaaStock, on how to make the best of the three-day event.
Winning your Users after Purchase using Onboarding with Ryan Kirkpatrick
Onboarding is the blue pill needed to dissolve cognitive dissonance in post-purchase. Let’s understand the best practices in onboarding with the help of a customer’s post-purchase psyche with Ryan Kirkpatrick from CoProcure, ex-Superhuman.
How to nail product adoption in an oversaturated SaaS self-serve market
We spoke with Economize Cloud a cloud-based financial analytics platform that helps businesses create and manage their cloud resources on the importance of product adoption in an over-saturated SaaS self-serve market.
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
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