Customer onboarding is beyond a welcome email. How can your customer onboarding help with customer education?
How do you measure the outcomes of your customer education initiatives? In comes 'Learning Ops'.
How does automating the first step of your customer's interaction work? How does add a more human touch to automated onboarding?
The secret sauce to a successful LMS is ingraining your product into onboarding. How can we do this better?
With the rise of remote work and e-learning, videos provide a versatile and accessible way for customers to learn about a company's products and services from anywhere in the world. So how can we use videos to build trust and credibility with customers?
Lately, companies have realized the importance of focusing on customer education as a retention strategy. How can your B2B SaaS business make the best use of it?