Rethinking Customer Education One Blog at a Time

Customer Onboarding
3/29/2023
How Can Customer Education Help Customer Onboarding?

How Can Customer Education Help Customer Onboarding?

Customer onboarding is beyond a welcome email. How can your customer onboarding help with customer education?

Customer Education
3/29/2023
What is Learning Ops and Why Does Your Organization Need It?

What is Learning Ops and Why Does Your Organization Need It?

How do you measure the outcomes of your customer education initiatives? In comes 'Learning Ops'.

Customer Onboarding
3/17/2023
How to automate your customer onboarding in 3 easy steps

How to automate your customer onboarding in 3 easy steps

How does automating the first step of your customer's interaction work? How does add a more human touch to automated onboarding?

Customer Onboarding
3/7/2023
7 Reasons Why Learning Management Tools for Customer Onboarding Can Help Businesses Save More Money

7 Reasons Why Learning Management Tools for Customer Onboarding Can Help Businesses Save More Money

The secret sauce to a successful LMS is ingraining your product into onboarding. How can we do this better?

Video Hacks
3/2/2023
How to use videos in your customer education strategy?

How to use videos in your customer education strategy?

With the rise of remote work and e-learning, videos provide a versatile and accessible way for customers to learn about a company's products and services from anywhere in the world. So how can we use videos to build trust and credibility with customers?

Customer Education
2/22/2023
Five ways to approach customer education for your SaaS business

Five ways to approach customer education for your SaaS business

Lately, companies have realized the importance of focusing on customer education as a retention strategy. How can your B2B SaaS business make the best use of it?