Rethinking Customer Education One Blog at a Time
Enigma of Customer Churn: How to Predict and Prevent It?
Customer Churn can crush your business if unattended. Find out how to reduce churn and improve your bottom line with tips on improving the onboarding experience, customer service, and product adoption with Trainn.
5 Customer Retention Strategies you Need for your B2B business in 2023 (with examples)
Starbucks is not what it seems. The recession is fast approaching. How do B2B SaaS companies survive in an era of low customer acquisition and churn.
Improving your customer value with customer experience: Tips from Colin Crowley (PART 3)
Customer experience and feedback are essential, but can we rely on them entirely to build the product? How do we develop new features while also being mindful of customer perceptions and experiences?
Understanding customer value at companies where everything is fast-moving with Colin Crowley (PART 2)
If customer value changes at different stages of growth, what happens to customer value at fast-moving companies where change is the norm?
Decoding customer value: What is customer value, and how does it help with your product adoption with Colin Crowley (Part 1)
Is customer value a two-way stream? If so, how do we understand the importance of customer value beyond a formula?
Scuba Diving Into The Importance of Customer Retention
Every business strives to acquire new customers. But customer retention is crucial to growth. Let's learn what customer retention is and why it is so necessary.
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
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