Rethinking Customer Education One Blog at a Time

Why are training and education an important part of your customers' journey?

Customer training is a process along your customer’s journey, during all phases of the customer lifecycle. Training and education can play a pivotal role in increasing sales and retention.

Accelerating product adoption beyond the first session

After deducing a stellar adoption strategy, you need to think about a post-adoption strategy: think about your stickiest features — something deeper, sophisticated, and, harder to adopt. These are the features that hold the true value of your product, making it difficult to reject and replace.

The dream team - Who owns product adoption?

Each stage in the product adoption journey must align with the functional responsibilities of various departments and teams. Together, they can create a meaningful product adoption journey increasing user engagement and shortening the TTV

Product Adoption: Help users love your products more

Product adoption is the doorway to reaching nearly every business goal. Reducing churn, retaining customers, increasing revenue, building brand loyalty.

Welcoming 2022, Cha-Ching!

A design-first approach to improve product adoption for your software without buying tools.

The cat is out of the bag. You can actually build a better product adoption or onboarding flow with just a better-designed user experience. Read more to learn how...